Data Entry Repair Operator ( IS-7)

Government of the Virgin Islands; Christiansted (United States Virgin Islands); On-site; USD 32,000 - 52,000; Full time

Job summary

Government of the Virgin Islands seeks a data entry and repair operator to input tax returns into the BIR tax modules, ensuring schedules are attached and entered per form type. The role requires troubleshooting minor issues and working with autonomy within established procedures.

Primary duties include decoding scanner-rejected responses, manual edits, and maintaining logs. A high school diploma is required, with strong math and communication abilities essential for success.

Qualifications

• High School Diploma or equivalent is required.
• Knowledge of tax terminology, forms and documents used in processing local tax returns and supporting documentation.
• Ability to enter data rapidly and accurately into computer systems.
• Strong math skills and effective written and verbal communication.

Responsibilities

• Keys in alphanumeric data from various sources.
• Deciphers written responses and returns rejected by the scanner.
• Manually edits returns not deciphered by the system; logs assigned work orders.
• Prepares production logs or reports for completed assignments.
• Performs other related duties as assigned.

Skills

Data entry speed

Data accuracy

Effective written communication

Mathematical ability

Multitasking / prioritization

Interpersonal relations

Education

High School Diploma or equivalent

Job description

Under guidance from the Supervisor of Data Entry and Repair Operators, this employee inputs tax returns onto the Bureau of Internal Revenue's (BIR) various tax modules. He/she ensures that all applicable schedules are attached and entered as specified by form type.The incumbent is required to troubleshoot minor problems and perform adjustments according to predefined procedures.

Work is reviewed for adherence to standard operating procedures, while the employee is expected to perform with a considerable degree of independence and must exercise initiative in carrying out his/her assignments.

Keys in alphanumeric data from various sources.

Deciphers written responses and returns rejected by the scanner.

Manually edits returns not deciphered by system. Logs assigned work orders in and out of system.

Prepares production logs or reports for completed assignments.

Performs other related duties as assigned. High School Diploma or its equivalent from an accredited institution.

FACTOR 1- KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of the operating system.
• Knowledge of the processes and procedures of data processing.
• Knowledge of tax terminology, forms and documents utilized in the processing of local tax returns and supporting documentation.
• Knowledge of current Virgin Islands and Federal Tax laws, rules and regulations.
• Skill in basic math.
• Skill in effective communication, both orally and in writing.
• Skill in operating computer systems and applications used to enter, update, and maintain taxpayer and transaction records.
• Ability to enter data rapidly and accurately into the system.
• Ability to manage multiple priorities, perform tasks rapidly and accurately and to develop and maintain good working relations with all employees.

FACTOR 2- SUPERVISORY CONTROLS

Work is supervised by the Supervisor of the Data Entry and Repair Operators. Incumbent is expected to perform work independently and exercise initiative. Unusual situations are referred to the supervisor. Completed work is reviewed for adherence to established rules and regulations and standard operating procedures.

FACTOR 3- GUIDELINES

Guidelines include the Internal Revenue Code, Federal Tax regulations, and other local tax regulations, pre-determined on-the-job procedures and manuals. Judgment must be used in interpreting and applying guidelines.

FACTOR 4- COMPLEXITY

Work involves managing multiple priorities, performing tasks rapidly and accurately and developing and maintaining good working relations with all employees. Ingenuity, resourcefulness, and good judgment are required to resolve some of the issues that will arise.

FACTOR 5- SCOPE AND EFFECT

The purpose of the work affects the processing of returns.

FACTOR 6- PERSONAL CONTACTS

Contacts are Senior Data Repair Operators and the Supervisor.

FACTOR 7- PURPOSE OF CONTACTS

Contacts are made to process returns.

FACTOR 8- PHYSICAL DEMANDS

Work is primarily sedentary. There are no physical demands.

FACTOR 9- WORK ENVIRONMENT

Work is performed in an office setting.