Data Entry Operator - (Work From Home Online) - Immediate Start at Evara Group New York, NY

Evara Group; New York (NY); Remote; USD 30,307 - 38,572; Full time

Job summary

A data and technology firm is seeking a Data Entry Operator for a work-from-home position. The role involves entering data, managing customer support tickets, and ensuring data accuracy. These roles are suitable for candidates with exceptional typing skills and attention to detail. Ideal for individuals looking for career growth into IT or Customer Service roles. The position offers a competitive hourly rate of $22.00 - $28.00.

Qualifications

• No prior experience required; previous IT Help Desk or online customer service experience is a plus.
• Must be comfortable working on a computer all day.
• Ideal for those seeking career growth in IT or Customer Service.

Responsibilities

• Enter data from images into the data capture system.
• Cross-reference data for accuracy and completeness.
• Create and manage technical assistance requests in the ticketing system.
• Email responses to customers and provide updates.

Skills

Typing skills

Attention to detail

Job description

Overview

Data Entry Operator - (Work From Home Online) - Immediate Start job at Evara Group. New York, NY.

Work From Home Remote Data Entry Operator.

Responsibilities

• The Data Entry Operator enters data from images into the data capture system.
• Inputs appropriate data in prescribed format, utilizing basic knowledge of computer software or system.
• Cross references data to ensure accuracy and completeness; scans and edits for errors during entry.
• The Data Entry Operator is responsible for receiving requests for technical assistance from customers and opening requests in the company's ticketing system for the Help Desk technicians to review.
• The data entry clerk will review each open ticket to see the outcome from the help desk and email responses to customers to ensure they are provided with exceptional customer service and updates.
• You must be organized and focused on each ticket being closed out quickly.

Qualifications

• No prior experience is required; however, the ideal applicant will have previous IT Help Desk ticket experience or has worked online customer service for a technology company or busy online retailer.
• Applicants must be comfortable working on the computer all day and have exceptional typing skills and attention to detail.
• Individuals who are interested in finding a job opportunity that allows for career growth into an Information Technology or Customer Service Help Desk role are strongly encouraged to apply.

Employment Details

• Employment Type: Full-Time
• Salary: $22.00 - $28.00 per hour