Data Entry Operator

Matthews Memorialization; Elberton (GA); On-site; USD 29,000 - 42,000; Full time

Job summary

Matthews Memorialization in Elberton, GA is seeking a Data Entry Operator to enter orders into our business system, match products to customer needs, and tailor orders for a great customer experience.

The role focuses on reviewing source documents, entering data, and verifying accuracy, with attention to deadlines and detail. Ideal candidate has an associate degree and 2+ years data entry, comfortable with MS Office, and can work both independently and with a team.

Qualifications

• Associate degree required or equivalent experience.
• 2+ years data entry experience preferred.
• Ability to meet deadlines and maintain accuracy.
• Occasional travel may be required.
• Proficiency with MS Office and data systems.

Responsibilities

• Review and process customer order documents.
• Enter data into business system with accuracy.
• Verify entered data against source documents.
• Resolve data discrepancies with document preparers.
• Support colleagues with data-related tasks.
• Perform additional duties as assigned.

Skills

Attention to detail

Data entry

Team collaboration

Customer service

MS Office

Typing speed

Education

Associate degree in Business Administration

Tools

MS Office Suite

Outlook

Internet applications

Job description

Position Summary

The Data Entry Operator is responsible for following guidelines for entering orders into the business system and identifying appropriate products to fulfill customers’ needs. The position will perform a variety of tasks involved with interpreting customer order blanks, matching product offerings to best fit customer needs and identifying options to tailor each order to the customer’s experience.

Job Responsibilities

• Reviews customer order source documents.
• Prepares and sorts source documents and identifies and interprets data to be entered.
• Contacts preparers of source documents to resolve questions, inconsistencies, or missing data.
• Enters data from source documents into business system.
• Compares data entered with source documents, or reenters data in verification format to detect errors.
• Makes necessary corrections to information entered.
• Compiles, sorts, and verifies accuracy of data to be entered.
• Reviews error reports and enters corrections into business system.
• Additional duties as assigned.

QUALIFICATIONS / REQUIREMENTS

• Associate’s Degree in Business Administration or related field
• 2+ years of previous data entry experience; or equivalent combination of education and experience
• Occasional travel either locally, nationally, and/or internationally may be required.
• Basic degree of proficiency in MS Office Suite, Outlook & Internet applications.
• Basic analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Basic verbal and written communication skills (including analysis, interpretation, & reasoning).
• Basic understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and management.
• Self-motivated with critical attention to detail, deadlines and reporting.
• Ability to work overtime as necessary

PHYSICAL ASPECTS / WORK ENVIRONMENT

• Regularly required to stand; walk; sit; and talk, hear and see.
• Occasionally lift and/or move up to 10 pounds.
• The noise level in the work environment will be low to moderate.
• Reasonable accommodations may be made to enable individuals to perform the essential functions.

Matthews Memorialization is a leader in the memorialization industry, committed to supporting customer business growth and helping families transition from grieving to remembrance. We achieve this by delivering products of exceptional craftsmanship along with value-driven programs and services. Matthews Memorialization is a Matthews International (MATW) company.

http://matw.com/memorialization/

Matthews International is an Equal Opportunity Employer.

All employment decisions are based on qualifications, merit, and business needs.

We provide equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, or any other status protected by applicable federal, state, or local laws.

Minorities/Women/Veterans/Disabled are encouraged to apply.

If you require a reasonable accommodation to complete the application process, please contact our Human Resources team.