Data Entry & Customer Service Representative – Office Support

Natural Foods Inc.; Toledo (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Starting pay at $15.05+ per hour.

35+ hours per week available.

Full-time and part-time opportunities.

Stable daytime schedule.

Opportunities for growth.

Job summary

Natural Foods Inc. is seeking an Office Assistant to support data entry, order processing, and customer service in a fast-paced office environment near Toledo, OH. This role offers both full-time and part-time opportunities with a daytime schedule.

You will enter billing details, organize pick tickets for warehouse fulfillment, answer customer inquiries, and handle general clerical tasks while maintaining accuracy and professionalism. Starting pay is $15.05+ per hour.

Qualifications

• Experience with data entry and order processing.
• Strong attention to detail and organization.
• Excellent communication and customer service skills.
• Ability to work independently and take initiative.
• Proficient with basic computer software.

Responsibilities

• Data entry and billing/order entry in company software.
• Process orders and prepare pick tickets for warehouse fulfillment.
• Answer phone calls and assist customers professionally.
• Communicate with customers about open or current orders.
• Perform general clerical tasks and navigate internal systems.

Skills

Attention to detail

Fast-paced environment

Customer service

Good communication

Self-motivated

Data entry

Tools

Computer basics

Job description

Office Assistant – Data Entry & Customer Service

Company: Natural Foods Inc.

Job Type: Full-Time or Part-Time.

Pay: Starting at $15.05+ per hour.

Schedule: Day shift between 7:30 AM - 4:00 PM (35+ hours available).

Position Overview

Natural Foods Inc. is seeking a dependable and detail-oriented Office Assistant to support daily office operations. This role focuses on data entry, order processing, customer service, and general clerical duties to ensure orders are handled accurately and customers receive timely support.

We are looking for a motivated self-starter who can work efficiently in a fast-paced office environment while maintaining accuracy and professionalism. Multiple full-time and part-time positions are available.

Key Responsibilities

• Data Entry: Process billing and order entry accurately in company software.
• Order Processing: Arrange and organize pick tickets for the warehouse fulfillment team.
• Customer Service: Answer phone calls and assist customers with professionalism and proper phone etiquette.
• Order Support: Communicate with customers regarding open or current orders.
• Office Administration: Perform general clerical and administrative tasks.
• Navigate the company website and internal software systems.
• Assist with additional office support tasks as assigned.

Qualifications

• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced office environment.
• Good communication and customer service skills.
• Professional and courteous when assisting customers.
• Self-motivated with the ability to take initiative.
• Basic computer and data entry skills.

Benefits

• Starting pay at $15.05+ per hour.
• 35+ hours per week available.
• Full-time and part-time opportunities.
• Stable daytime schedule.
• Opportunities for growth.

About Natural Foods Inc.

Natural Foods Inc. is an online retailer specializing in various bulk food products at affordable prices. Our team is dedicated to providing customers with high-quality products and fast, reliable service.