Data Entry and Support Specialist

Institute for Nonviolence Chicago; Chicago (IL); On-site; USD 50,000 - 55,000; Full time

Job summary

Institute for Nonviolence Chicago is seeking a Data Entry and Support Specialist to support data collection, analysis, and reporting. You will work with frontline staff to ensure data accuracy and timely updates, and help maintain program data flows.

The role requires strong Excel skills, attention to detail, and the ability to communicate across departments while safeguarding confidentiality. A Bachelor’s degree or equivalent experience is preferred.

Qualifications

• Bachelor’s degree in Data Science, CS, and/or equivalent work experience.
• Proficiency in Excel, including data cleaning and maintenance tasks.
• Familiarity with desktop and cloud-based file management systems (OneDrive, Google Drive).
• Strong attention to detail and effective time management skills.
• Excellent verbal and written communication skills.
• Capacity to problem-solve within a fast-paced environment while maintaining collaborative relationships.
• Demonstrated ability to work autonomously as well as part of a team.
• High degree of integrity and absolute respect for confidentiality.

Responsibilities

• Maintain safety, accuracy, and completeness of program data.
• Support frontline staff and maintain strong communication across departments.
• Help manage and organize program data flows.
• Foster digital and data literacy among frontline staff.
• Collaborate with the data team to improve data collection, analysis, and reporting processes.

Skills

Data entry

Excel proficiency

Data cleaning

Written communication

Team collaboration

Education

Bachelor’s degree in Data Science/CS or equivalent

Tools

OneDrive

Google Drive

CiviCore

Apricot

RedCap

Salesforce

VAN

Job description

Reporting to the Data Manager, the Data Entry and Support Specialist plays a critical role in ensuring the accuracy and effectiveness of our data collection, analysis, and reporting processes. This position requires a blend of technical proficiency and interpersonal skills to support our frontline staff and maintain strong communication across various departments. The Specialist is an integral member of the data team, responsible for maintaining the safety, accuracy, and completeness of program data, helping to manage and organize program data flows and helping to foster digital and data literacy among front-line staff. The ideal candidate for this position thrives in a dynamic environment and is committed to making a meaningful difference.

Requirements

• • Bachelor’s degree in Data Science, Computer Science, and/or equivalent work experience
• • Proficiency in Excel, including data cleaning and maintenance tasks
• • Familiarity with desktop and cloud-based file management systems (e.g. OneDrive, Google Drive)
• • Strong attention to detail and effective time management skills
• • Excellent verbal and written communication skills
• • Capacity to problem-solve within a fast-paced environment while maintaining collaborative relationships
• • Demonstrated ability to work autonomously as well as part of a team
• • High degree of integrity and absolute respect for confidentiality

Preferred

• • Familiarity with Chicago neighborhoods and the fundamental drivers of violence
• • Experience with database or client tracking systems (e.g. CiviCore, Apricot, RedCap, Salesforce, VAN)
• • Previous exposure to handling confidential or sensitive information
• • Background in violence prevention, community-based organizations, or nonprofits

Salary & Benefits

Compensation is commensurate with years of related experience, position requirements, and candidate qualifications. The average salary for the position is $50,000 - $55,000.

Institute for Nonviolence Chicago puts our people first with a top-of-the-line benefits package.
Competitive benefits package available, including Health, Life, and 401K.

About Institute for Nonviolence Chicago

The Institute for Nonviolence Chicago’s mission is to end the cycle of gun violence in Chicago using Dr. Martin Luther King, Jr.’s principles and teachings of nonviolence. Informed by a philosophy of nonviolence, Nonviolence Chicago will establish caring and sustained relationships with participants engaged in the cycle of violence. We will emphasize partnerships with community members, leaders, social service providers, and local law enforcement to reduce community levels of violence. We will help create a safer, healthier environment for young adults, youth, and their families. These general approaches will be specifically addressed using five major methods: Community Violence Intervention (CVI) / Street Outreach, Individualized Service Provision, Victim Support Services, Behavioral Health and Nonviolence Training.

Institute for Nonviolence Chicago -- EEO Statement

Institute for Nonviolence Chicago provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Institute for Nonviolence Chicago complies with applicable state and local laws governing nondiscrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.