Data Engineer - Troubleshooting & Data Solutions (AWS | SQL)

Tyler Technologies, Inc.; Plano (TX); On-site; USD 9,800 - 16,000; Full time

Job summary

A leading technology firm is seeking a skilled professional to support development and implementation teams by troubleshooting production software issues. This role requires 3-8 years of relevant experience, along with a preference for a Bachelor’s degree in IT-related fields. Ideal candidates will possess knowledge of .NET, SQL, and AWS cloud tools. Candidates must demonstrate strong problem-solving and organizational skills, as well as effective communication abilities.

Qualifications

• 3-8 years of experience in the field or related area.
• Bachelor’s degree preferred, or equivalent, in Computer Science, Management Information Systems or other IT specialty.
• Experience solving complex technical problems with creative solutions.

Responsibilities

• Support the development, product, and implementation teams through troubleshooting production software issues.
• Enter data into trouble ticket system accurately to document problems.
• Implement workaround procedures when standard procedures have failed.

Skills

Problem-solving

Interpersonal skills

Organizational skills

Analytical ability

.NET

JSON

Node.JS

SQL

T-SQL

Postgres

AWS tools (S3, Lambda, Batch)

Education

Bachelor’s degree in Computer Science or related field

Job description

A leading technology firm is seeking a skilled professional to support development and implementation teams by troubleshooting production software issues. This role requires 3-8 years of relevant experience, along with a preference for a Bachelor’s degree in IT-related fields. Ideal candidates will possess knowledge of .NET, SQL, and AWS cloud tools. Candidates must demonstrate strong problem-solving and organizational skills, as well as effective communication abilities.