Data Engagement Analyst

New York City Department of Transportation; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

The Transportation Planning and Management Division (TP&M) of the New York City Department of Transportation seeks a Transportation Specialist to assist in data analysis for the Public Engagement Group (PEG). This role supports Vision Zero initiatives and public outreach for street improvement projects across NYC.

Under supervision, you will conduct research, deploy surveys, and analyze data to guide planning decisions.

Qualifications

• Master's degree or equivalent in transportation engineering, planning, urban studies or related field.
• Bachelor's degree with 1 year of related work in roadway transportation/traffic studies or area-wide programs.
• Bachelor's degree with 2 years of related experience as described above.
• Associate degree or 60 credits with 4 years related experience.
• Four-year high school diploma with 6 years related experience.

Responsibilities

• Assist in data analysis for the Public Engagement Group (PEG).
• Conduct field outreach like intercept surveys on project areas.
• Develop and deploy outreach plans and logistics with PEC.
• Liaise with internal planning units to support programmatic planning.
• Track key performance metrics to optimize engagement efforts.
• Support SIP development including Open Streets, bike lanes and Citi Bike expansion.

Skills

Public engagement

Data analysis

Survey design

Communication

Education

Master's degree in transportation engineering, planning, urban studies or related field

Bachelor's degree + 1 year relevant experience

Bachelor's degree + 2 years relevant experience

Associate degree + 4 years relevant experience

High school diploma + 6 years relevant experience

Tools

SQL

Open Data

Python

Pandas

NumPy

Matplotlib

BI tools

Job description

***To be considered for this position candidate must be serving permanently in the title of Transportation Specialist, or be reachable on the open competitive civil service list for Exam No. 3027. ***

The Transportation Planning and Management Division (TP&M) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The division's responsibilities include planning, street design, technical analysis, signs, transit development, freight mobility and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists.

TP&M is seeking a motivated candidate to assist in data analysis for the Public Engagement Group (PEG), a critical outreach support team for the TP&M Division. This unit supports Vision Zero safety initiatives cited in the Agency's Strategic Plan and NYC Streets Plan and has been critical to the agency's public engagement strategy. PEG provides capacity for public input in the development of Street Improvement Projects (SIPs) and supports the explicit goals of Project-Based Outreach and Public Awareness.

Under the direction of the Director and Data Analytics Lead, the candidate will conduct research and analysis on the group's public engagement analytics and strategy. This includes outreach plans, providing detailed data analysis, deploying to the field as needed to help implement engagement strategies, working with the Public Engagement Coordinator (PEC) to setup deployment logistics, liaising with internal planning units, and performing analyses to assist in programmatic planning, developing best practices in database management, and identifying and tracking key performance metrics to optimize outreach efforts. Field assignments include assessing loading and delivery needs along commercial corridors as well as conducting intercept surveys to capture data at static positions within project areas. Typical outreach projects support public plazas, bike lane development, Open Streets, busway/ bus lane development, and Citi Bike expansion.

This is an opportunity to work with a team dedicated to improving safety, accessibility, and mobility throughout New York City. Preference will be given to candidates with demonstrated experience in transportation planning, public engagement, and experience in or with the public sector.

TRANSPORTATION SPECIALIST - 22316

Minimum Qualifications

• 1. A master's degree in transportation engineering, mathematics, urban planning, architecture, landscape architecture, urban studies, or related physical and social science fields; or
• 2. A baccalaureate degree in engineering from an accredited college and one year of full-time satisfactory experience performing technical work on roadway transportation and traffic studies and area-wide traffic programs; or
• 3. A baccalaureate degree from an accredited college and two years of full-time satisfactory experience as described in “2” above; or
• 4. An associate degree or completion of 60 semester credits from an accredited college and four years of full-time satisfactory experience as described in “2” above; or
• 5. A four-year high school diploma or its educational equivalent and six years of full-time satisfactory experience as described in “2” above.
• SPECIAL NOTE:
• In addition to meeting the minimum Qualification Requirements above:
• To be assigned to Assignment Level II, the candidate must have an additional year of experience as described in the “Qualification Requirements” listed under “2” above.
• To be assigned to Assignment Level III, the candidate must have an additional two years of experience as described in the “Qualification Requirements” listed under “2” above.

Preferred Skills

Experience with survey data and Open Data using SQL, Bl tools, and Python, including data science libraries such as Pandas, NumPy and /or Matplotlib, is desirable. The ideal candidate will be skilled in evaluating, collecting, classifying, and analyzing post-engagement outreach data.

Candidate should also be comfortable using programming languages to explore complex and nuanced questions about the public engagement processes. Experience in data collection practices, ETL pipeline development, database management, data visualization, and knowledge of machine learning concepts is preferred.

The ability to connect complex data trends to broader policy issues is crucial, as is working collaboratively with internal operational planning teams to tailor data analysis and deliverables to their needs.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.