data-driven Associate Product Manager

Lendable Ltd; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

Employee referral programme

Job summary

Lendable Ltd is seeking a proactive Associate Product Manager to shape UK Loans experiences. You will own features from conception to launch, collaborating with Engineering, Credit, Finance and Operations to improve repayment, engagement, and support for customers navigating financial difficulty.

Join a data-driven team building AI-forward tools to automate workflows, personalise communications, and scale lending products across fast-growing markets.

Qualifications

• 1–2 years in product, or 2–3 years in strategy, analytics, or consulting, ideally with product exposure.
• Ability to clearly explain ideas and requirements to engineers and Operations teams.
• Curiosity and a questions-driven approach to understand why things happen.
• Data-driven mindset; comfortable with SQL or Python to explore problems.

Responsibilities

• Improve repayment performance by running experiments and optimizing reminders.
• Personalise customer engagement across email, SMS and in-app messages.
• Make loan management easier by optimizing journeys in the product suite.
• Use data with Credit and Data Science to drive improvements and track impact.
• Test ideas with customers and iterate based on feedback.
• Take features from idea to launch with cross-functional teams.

Skills

Ownership

Data-driven

AI-native

Communication

Curiosity

Problem-solving

Hands-on

Adaptable

Teamwork

Tools

SQL

Python

Claude Code

Cursor

Codex

Job description

1. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 2. Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions 3. Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy liftingAbout the role We're looking for a proactive, data-driven Associate Product Manager to join our UK Loans product team. You'll play an important role in shaping the customer experience after they take out a loan: from how we engage with customers and manage payments, to how we support those who experience financial difficulty. APMs at Lendable take ownership of their product changes, working closely with teams across Engineering, Credit, Finance and Operations to solve problems and take the business to the next level. You'll have the opportunity to solve complex problems, scale impactful products, and help shape the future of our lending experience. If you're excited by fintech and enjoy turning data and customer insight into great products, we'd love to hear from you.

• Improving repayment performance: Running experiments to help more customers pay on time, from choosing repayment dates to how and when we remind people to pay.
• Personalising customer engagement: Own how we communicate across email, SMS and in-app notifications, testing new messages and improving our tooling.
• Making loan management easier: Optimising and expanding journeys within the Zable SuperApp, particularly for those who need additional financial support.
• Using data to drive improvements: Work with Credit and Data Science to identify opportunities and build models to improve payment and servicing outcomes. Build dashboards to track key metrics and measure the impact of what we launch.
• Testing and learning with customers: Running customer research and testing ideas to understand what people need, how they behave and what works best.
• Taking products from idea to launch: Working across Engineering, Data Science and Operations to understand the impact of new features, coordinate their rollout and make sure they work for both customers and the business.
• Increasing impact with AI: Building tools and automations with AI that save time for you, the ops team and the wider business
• Don't worry if you don't meet every single one of the criteria. We'd love to hear from great candidates who are curious, proactive and excited to learn.
• Experience: 1-2 years in product, or 2-3 years in strategy, analytics, consulting or similar roles, ideally with experience working closely with product or delivery teams to get things done.
• Communication: You can clearly explain ideas and requirements to different audiences, from writing specs for engineers to training Operations teams.
• Curiosity: You ask lots of questions and aren't satisfied until you understand why something is happening.
• Problem-solving: You enjoy forming hypotheses and finding the quickest way to test them, even if the first version is rough around the edges.
• Data-driven: You're comfortable working with data and can use SQL or Python to investigate problems and answer your own questions.
• AI-native: You're already experimenting with AI tools like Claude Code, Cursor or Codex in your work or side projects, and are excited to see how far they can take you.
• Hands-on: You're happy to roll up your sleeves and pick up the small jobs. In a lean product team, no task is beneath your attention.
• Adaptable: You enjoy variety and like that no two days look quite the same.
• Bonus: Experience in lending, payments, fintech or a fast-growing startup., A quick chat with someone from our Product team to see if the role is a good match

• Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world's leading fintech companies and are off to a strong start:
• One of the UK's most exciting unicorns with a team of over 800 people
• Among the fastest-growing tech companies in the UK
• Profitable since 2017
• Backed by top investors including Balderton Capital and Goldman Sachs
• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
• So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
• We want to build the most AI-forward financial services company in the world. PMs here make their own dashboards to answer questions that used to need an analyst, build their own agents and workflows to take care of repetitive work, and ship straightforward changes to production themselves. You don't need to be an expert on day one, but we'll expect you to keep pushing what one person can do.

Life at Lendable

• Winning team: the opportunity to scale up one of the world's most successful fintech companies
• Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
• Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
• Health coverage: support for your physical and mental wellbeing, including private health cover
• Retirement & savings: long-term financial wellbeing through retirement savings plans
• Employee referral programme: earn a competitive bonus when you refer successful new team members