Data Coordinator

Hope the Mission; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Hope the Mission in Chatsworth, California, seeks a Data Coordinator to ensure data quality and contract compliance across its programs. Under the Data Manager, you will review client files, HMIS records, and generate reports for leadership and funders.

The role requires strong HMIS knowledge, attention to detail, and the ability to translate data findings into actionable guidance for program teams. Bachelor’s degree preferred; experience with HMIS/CHAMP and Microsoft Office is highly valued.

Qualifications

• Bachelor’s degree preferred in psychology, social work, public administration, human services, statistics, or related field.
• 1 year of experience in program evaluation, reporting, or data management preferred.
• Working knowledge of confidentiality standards under CMIA, HIPAA, and ADA requirements.
• Experience with HMIS, CHAMP or relevant database system.

Responsibilities

• Conduct ongoing audits of electronic and physical client files to ensure accuracy, completeness, and alignment with contract requirements.
• Reconciles physical file documentation with HMIS records across all program files.
• Maintains an internal database tracker of audited files.
• Develops and updates monitoring checklists reflecting current contract requirements.
• Designs and generates regular reports for varied audiences (staff, board, funders).
• Tracks outcomes and monitors progress against program goals.

Skills

HMIS knowledge

Microsoft Office

Data entry

Data analysis

Communication skills

Team collaboration

confidentiality

Education

Bachelor’s degree in related field

Tools

HMIS/CHAMP

Word

Excel

Access

PowerPoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Chatsworth, CA, US

Hope Mission Statement

The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions.

Position Purpose and Summary

Hope the Mission runs programs that are tied to funder contracts, compliance requirements, and outcome measurements. The data behind those programs is not just paperwork — it is proof that services are being delivered, participants are being helped, and the organization is doing what it promised. The Data Coordinator makes sure that proof is accurate, complete, and reliable.

Working under the Data Manager, the Data Coordinator is responsible for data quality and contract compliance across Hope the Mission's programs. This includes reviewing electronic and physical client files, making sure HMIS records match contract requirements, training program staff, and pulling reports for leadership and funders. This role requires strong HMIS knowledge, attention to detail, and the ability to turn data findings into clear, useful guidance for program teams. Accurate data helps Hope the Mission prove its impact, keep its funding, and improve its services. The Data Coordinator makes all three possible.

Primary Duties and Responsibilities

Data Quality and Compliance

Conducts ongoing audits of electronic and physical client files to ensure accuracy, completeness, and alignment with contract requirements

Reconciles physical file documentation with HMIS records across all program files

Maintains an internal database tracker of audited files

Identifies missing or incomplete documents required by contract for each client file

Develops and updates monitoring checklists that reflect current contract requirements

Supports program audits, including data entry and file preparation

Assists leadership in identifying and resolving data errors

HMIS Administration and Reporting

Administers client databases, including report generation, user management, and adherence to HMIS policies and procedures

Designs and generates regular reports for varied audiences, including staff, board members, donors, and funders

Performs and analyzes performance-based data as requested by supervisor

Tracks outcomes and monitors progress against established program goals

Analyzes programmatic data to identify strengths, gaps, and trends

Assists with annual updates to performance report technical requirements

Training and Technical Assistance

Develops and delivers training programs to build staff capacity in data collection, entry, and analysis

Provides ongoing technical assistance to program staff to ensure compliance with data requirements

Facilitates regular meetings with direct service and management staff to review monthly KPIs, audit findings, and data performance

Systems and Process Improvement

Develops and implements data collection systems and strategies that improve statistical efficiency and data quality

Summarizes audit findings and patterns for each program site and communicates results to relevant staff and leadership

General Responsibilities

Performs other duties as assigned

Skills

Experience with Homeless Management Information Systems (HMIS) and/or CHAMP strongly preferred

Proficiency in Microsoft Office, including Word, Excel, Access, and PowerPoint

Demonstrated ability to perform accurate and efficient electronic data entry

Demonstrated ability to handle sensitive participant information with discretion and professionalism

Strong analytical skills with the ability to interpret data, identify patterns, and translate findings into actionable recommendations

Creative problem-solving ability with an organization-wide perspective

Strong written and verbal communication skills, including the ability to present data findings clearly to varied audiences

Customer service orientation in working with staff at all organizational levels and with external partners

Highly collaborative with the ability to work effectively within a team environment

Demonstrated knowledge of the challenges commonly faced by program participants, including issues related to housing instability, health, substance use, and mental health

Qualifications

Bachelor’s degree in psychology, social work, public administration, human services, statistics, or other closely related field preferred

One year of experience in program evaluation, reporting, or data management preferred

Working knowledge of and ability to apply confidentiality standards under CMIA, HIPAA, and ADA requirements

Experience with HMIS, CHAMP or relevant data base system

Mandatory Requirements

Background Screening – Employment is contingent upon the successful completion of background checks as required per worksite.

Drug and Alcohol Testing – Candidates must pass pre-employment and ongoing drug and alcohol screenings in accordance with company policy.

Motor Vehicle Record (MVR) Check – For roles requiring driving, employment is contingent upon an acceptable driving record (meeting criteria of HTM’s commercial insurance), a CA drivers license, and proof of vehicle insurance coverage.

Legal Eligibility to Work – Maintain proof of legal authorization to work in the US.

Compliance with Company Policies and HIPAA standards – All employees must comply with company policies, including safety, confidentiality, and conduct standards.

Physical, Demands, Environmental Conditions, Equipment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The employee is required to: walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; handle, finger, grasp and feel objects and equipment; reach with hands and arms; be mobile by moving oneself from place to place quickly and easily; repeat various motions with the wrists, hands, and fingers; be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; ability to lift up to 25 lbs.; communicate, receive and exchange ideas, ...

The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be ...

EEO

EEO: HTM (Hope the Mission) provides equal employment opportunities (EEO) to ...

HTM will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. ...