Data Center Technician - United States - Needham - On-site

Reboot Monkey; Needham (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development allowance

Certification sponsorship

Job summary

Reboot Monkey in Needham, MA is seeking a Data Center Technician for on-site, full-time support of critical infrastructure. The role requires 3+ years in data center operations, strong cabling and IT infrastructure skills, and the ability to collaborate with engineering teams.

You will install and maintain server and network equipment, manage cabling, monitor power and cooling, and ensure accurate asset documentation while participating in capacity planning and upgrades.

Qualifications

• 3+ years of data center operations experience required.
• Experience with structured cabling (Cat6/6a) and fiber is essential.
• Strong troubleshooting and documentation skills.
• Knowledge of ITIL practices is a plus.

Responsibilities

• Install, configure, and maintain server and network equipment.
• Perform structured cabling (copper and fiber optic).
• Execute hardware deployments and decommissions.
• Monitor environmental systems (power, cooling, security).
• Respond to incidents and perform troubleshooting.
• Maintain accurate documentation and asset tracking.
• Collaborate with engineering and operations teams.
• Participate in capacity planning and upgrades.
• Ability to lift 50+ lbs and work in demanding environments.
• Data center certifications (CDCP, CDCS, CDCE) - preferred.

Skills

Server maintenance

Structured cabling

Rack and stack

Power distribution

UPS systems

Documentation

Cross-functional collaboration

On-call support

Tools

DCIM platforms

Cisco networking devices

Dell EMC servers

HPE servers

Job description

About The Role

Join our team as a Data Center Technician in Needham, United States. This is a full-time, on‑site position where you'll support critical infrastructure at world‑class data center facilities.

Compensation & Benefits

$60,000-75,000/year (USD annual)

• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development allowance
• Certification sponsorship

Work Schedule

• Full-time permanent position
• Standard business hours with on-call rotation
• Shift differentials for nights/weekends when applicable

Key Responsibilities

• Install, configure, and maintain server and network equipment
• Perform structured cabling (copper and fiber optic)
• Execute hardware deployments and decommissions
• Monitor environmental systems (power, cooling, security)
• Respond to incidents and perform troubleshooting
• Maintain accurate documentation and asset tracking
• Collaborate with engineering and operations teams
• Participate in capacity planning and upgrades
• 3+ years data center operations experience
• Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber)
• Strong troubleshooting and problem-solving abilities
• Experience with rack and stack operations
• Understanding of power distribution and UPS systems
• Excellent documentation and communication skills
• Ability to lift 50+ lbs and work in demanding environments
• Data center certifications (CDCP, CDCS, CDCE) - preferred
• Vendor certifications (Dell, HPE, Cisco) - preferred
• Network certifications (CCNA, JNCIA) - preferred
• Experience with DCIM platforms - preferred
• Knowledge of ITIL practices - preferred