Data Center Technician - United States - Kannapolis - On-site

Reboot Monkey; Kannapolis (NC); On-site; USD 34,000 - 48,000; Full time

Job summary

Reboot Monkey is seeking an experienced Data Center Technician for on-site freelance work in Kannapolis, NC. You will support mission-critical infrastructure, perform hardware installations, cabling, server racking, and cross-connect work.

The role requires 2+ years in data centers, familiarity with Dell/HP/Supermicro hardware, and strong English communication. DCIM and ticketing familiarity preferred; on-site transportation required.

Qualifications

• 2+ years data center or IT infrastructure experience.
• Prefers data center certifications (CDCP, CDCS) and network certs.
• Familiar with DCIM and ticketing systems.
• Experience with major colocation providers.

Responsibilities

• Perform hardware installations, decommissions, and migrations.
• Execute structured cabling (copper and fiber optic).
• Server racking, stacking, and labeling.
• Perform cross-connects and patch panel work.
• Troubleshoot connectivity and hardware issues.
• Document work with photos and detailed notes.
• Coordinate with remote NOC and client teams.

Skills

Cabling skills

Server hardware

English communication

Education

CDCP/CDCS certification

CCNA certification

CompTIA Network+

Tools

DCIM software

Ticketing systems

Job description

About The Role

We are seeking an experienced Data Center Technician for freelance/contract work in Kannapolis, United States. This is an on‑site position supporting mission‑critical infrastructure at premier data center facilities.

Compensation

$25-35/hr (USD hourly) Rates vary based on experience level and project complexity. Emergency and after-hours work may qualify for premium rates.

Engagement Type

• Contract/Freelance basis
• Flexible scheduling available
• Project-based or ongoing support
• Remote hands and smart hands services

Key Responsibilities

• Perform hardware installations, decommissions, and migrations
• Execute structured cabling (copper and fiber optic)
• Conduct server racking, stacking, and labeling
• Perform cross-connects and patch panel work
• Troubleshoot connectivity and hardware issues
• Document all work with photos and detailed notes
• Coordinate with remote NOC and client teams
• 2+ years data center or IT infrastructure experience
• Strong cabling skills (Cat5e/6/6a, single-mode/multi-mode fiber)
• Experience with server hardware (Dell, HP, Supermicro)
• Ability to lift 50+ lbs and work in raised floor environments
• Own transportation and ability to work on-site
• Professional communication skills in English
• Data center certifications (CDCP, CDCS, or similar) - preferred
• Network certifications (CCNA, CompTIA Network+) - preferred
• Experience with DCIM and ticketing systems - preferred
• Familiarity with major colocation providers - preferred
• Standard tools: screwdrivers, cable testers, label makers, fiber inspection equipment