Data Center Technician - United States - Billerica - On-site

Reboot Monkey; Billerica (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off and holidays

Professional development allowance

Certification sponsorship

Job summary

Reboot Monkey in Billerica, MA is seeking a Data Center Technician to join our on-site team. You will install, configure, and maintain server and network equipment, perform cabling, monitor power and cooling, and respond to incidents.

The role requires 3+ years in data center operations, strong documentation skills, and willingness to obtain vendor certs. We offer full-time employment, competitive pay, benefits, and on-call rotation.

Qualifications

• 3+ years data center operations experience.
• Data center certifications preferred.
• Vendor certifications (Dell, HPE, Cisco) preferred.
• Network certifications (CCNA, JNCIA) preferred.
• Experience with DCIM platforms preferred.
• Knowledge of ITIL practices preferred.

Responsibilities

• Install, configure, and maintain server and network equipment.
• Perform structured cabling (copper and fiber optic).
• Execute hardware deployments and decommissions.
• Monitor environmental systems (power, cooling, security).
• Respond to incidents and perform troubleshooting.
• Maintain accurate documentation and asset tracking.
• Collaborate with engineering and operations teams.
• Participate in capacity planning and upgrades.

Skills

Server & network equipment

Structured cabling

Troubleshooting

Documentation

Power distribution

On-call duties

Capacity planning

Tools

DCIM platforms

Rack and stack operations

Dell

HPE

Cisco

CCNA

JNCIA

Job description

About The Role

Join our team as a Data Center Technician in Billerica, United States. This is a full-time, on-site position where you'll support critical infrastructure at world-class data center facilities.

Compensation & Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development allowance
• Certification sponsorship

$60,000-75,000/year (USD annual)

Work Schedule

• Full-time permanent position
• Standard business hours with on-call rotation
• Shift differentials for nights/weekends when applicable

Key Responsibilities

• Install, configure, and maintain server and network equipment
• Perform structured cabling (copper and fiber optic)
• Execute hardware deployments and decommissions
• Monitor environmental systems (power, cooling, security)
• Respond to incidents and perform troubleshooting
• Maintain accurate documentation and asset tracking
• Collaborate with engineering and operations teams
• Participate in capacity planning and upgrades
• 3+ years data center operations experience
• Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber)
• Strong troubleshooting and problem-solving abilities
• Experience with rack and stack operations
• Understanding of power distribution and UPS systems
• Excellent documentation and communication skills
• Ability to lift 50+ lbs and work in demanding environments
• Data center certifications (CDCP, CDCS, CDCE) - preferred
• Vendor certifications (Dell, HPE, Cisco) - preferred
• Network certifications (CCNA, JNCIA) - preferred
• Experience with DCIM platforms - preferred
• Knowledge of ITIL practices - preferred