Data Center Technician (Level 3)

GDH; San Jose (CA); On-site; USD 133,872,000 - 143,069,000; Full time

Job summary

GDH is seeking a Data Center Technician (Level 3) in California to support installation, maintenance, troubleshooting, and optimization of enterprise-scale data center infrastructure. You will work independently in a fast-paced, mission-critical environment, ensuring reliability and performance through hands-on hardware management and cross-team collaboration.

The role requires strong experience with x86 servers, GPUs, storage, and networking, plus proficiency in rack/stack, cabling, and remote

Qualifications

• 5+ years of data center experience in enterprise or hyperscale environments.
• Strong knowledge of x86 servers, GPUs, storage and networking equipment.
• Hands-on experience with rack/stack, cabling, and remote management tools.

Responsibilities

• Install, configure, troubleshoot, and decommission server/storage/network hardware.
• Conduct advanced rack and stack activities, cabling, PDUs, and hardware integration.
• Diagnose hardware failures and perform firmware updates and BIOS changes.
• Support large-scale deployments, migrations, and refresh projects.
• Perform root cause analysis and implement corrective actions.
• Monitor data center health using DCIM and monitoring tools.
• Follow change control, procedures, and documentation standards.
• Collaborate with cross-functional teams to resolve issues and mentor junior staff.

Skills

Data center exp

x86 servers

GPU systems

Storage systems

Networking equipment

PDUs

Remote mgmt tools

Redfish

Job description

Role Summary

A highly skilled Data Center Technician (Level 3) is responsible for supporting the installation, maintenance, troubleshooting, and optimization of enterprise-scale data center infrastructure. This role demands extensive technical expertise and the ability to operate independently in a fast-paced, mission-critical environment, ensuring operational excellence through proficient hardware management and team collaboration.

Role Summary

A highly skilled Data Center Technician (Level 3) is responsible for supporting the installation, maintenance, troubleshooting, and optimization of enterprise-scale data center infrastructure. This role demands extensive technical expertise and the ability to operate independently in a fast-paced, mission-critical environment, ensuring operational excellence through proficient hardware management and team collaboration.

Responsibilities

• Install, configure, troubleshoot, and decommission enterprise server, storage, and network hardware components.
• Perform advanced rack and stack activities, including rail installation, structured cabling, power distribution, and hardware integration.
• Diagnose and resolve hardware failures involving servers, GPUs, storage systems, networking equipment, and infrastructure.
• Execute firmware updates, BIOS configuration changes, hardware replacements, and perform system validation.
• Support large-scale hardware deployments, refreshes, migrations, and expansion projects.
• Conduct root cause analysis on infrastructure issues and implement corrective actions to prevent recurrence.
• Monitor data center health, environmental conditions, and equipment status utilizing DCIM and monitoring tools.
• Follow established operational procedures, change management processes, and documentation standards.
• Collaborate with engineering, operations, networking, facilities, logistics, and vendor teams to resolve complex technical issues.
• Mentor L1 and L2 technicians by providing technical guidance, training, and escalation support.

Qualifications

• 5+ years of experience supporting enterprise or hyperscale data center environments.
• Strong knowledge of x86 server architecture, GPU-based systems, storage platforms, and enterprise networking equipment.
• Proven experience with rack and stack deployments.
• Skilled in structured copper and fiber cabling procedures.
• Hands-on experience with server diagnostics and hardware repair.
• Familiarity with power distribution systems (PDUs).
• Proficiency with remote management tools such as iLO, iDRAC, IPMI, or Redfish.
• Understanding of Layer 1 and basic Layer 2 networking concepts.
• Ability to interpret rack elevations, network diagrams, cable matrices, and technical documentation.
• Working knowledge of Linux operating systems and command-line troubleshooting.
• Experience using ITSM platforms such as ServiceNow or Jira.
• Strong analytical, troubleshooting, and organizational skills.
• Excellent written and verbal communication skills.

Publishing Pay Range:

$46.72 – $49.93 hourly

This position is based in office and requires employee to work on-site.