Data Center Technician L2

Global Data Centers Americas, Inc.; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

NTT Global Data Centers in the United States seeks a Data Center Technician to support the operational integrity of electrical, mechanical, and fire life safety systems, ensuring uptime for customers.

You will monitor, troubleshoot, and maintain equipment, read blueprints, coordinate with contractors, and work with CF Ops Lead Technician to sustain maximum efficiency and safety across mechanical, electrical, and building monitoring systems.

Qualifications

• Experience maintaining data center electrical and mechanical systems.
• Familiarity with NFPA standards and NEC compliance.
• Ability to read schematics and diagrams.
• Strong problem-solving and safety mindset.

Responsibilities

• Develops approaches to reduce operational costs and improve efficiency.
• Maintain cooling, electrical distribution, and fire life safety systems.
• Test performance of electromechanical assemblies.
• Inspect parts for defects and read blueprints.
• Coordinate with contractors for quality service.
• Ensure 24/7 data center availability and respond to abnormalities.
• Support preventive and predictive maintenance programs.

Skills

Data center knowledge

Electrical systems

Mechanical systems

Fire life safety

Blueprints reading

Tools

BMS/PLC controls

UPS systems

PDU/CRAC/CRAH controls

Job description

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.

The Data Center Technician maintains and follows the processes that maximize customer uptime in the most cost‑effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

What we are looking for

POSITION SUMMARY: BASIC FUNCTION

The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.

The Data Center Technician maintains and follows the processes that maximize customer uptime in the most cost‑effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Systems of responsibility include:
• Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
• Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
• Fire Life Safety responsibilities will include wet sprinkler systems and pre‑action sprinkler systems as well as their associated detection devices.
• Tests performance of electromechanical assemblies and electronic voltmeters.
• Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes.
• Inspects parts for surface defects.
• Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
• Aligns, fits or assembles component parts, using hand or power tools.
• Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control
• Analyzes systems to ensure best practices for both internal and external customers
• Provides feedback to DCO Engineering on the effectiveness of existing standards and processes
• Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
• Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program
• Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
• Manages systems to avoid unplanned customer‑impacting events
• Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Performs other duties as assigned
• Regular, predictable attendance is essential to satisfactory performance.

KNOWLEDGE, SKILLS & ABILITIES

Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre‑Action Sprinkler Systems

Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety

Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)

Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems

Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal

Demonstrated hands‑on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems

Large Centrifugal Chillers

Cooling Towers

Heat Exchangers

Water Treatment Systems

VFD's and Pumps

HVAC equipment

CRAC/CRAH's

Humidification Systems

Water heaters

Water/Air filters

BMS and PLC Controls

Emergen