Data Center Technician L1

Milestone Technologies; Hubbard (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Milestone Technologies is seeking a Data Center Technician L1 in Hubbard, TX to provide entry-level operational support in a large-scale AI and accelerated computing data center. You will assist with hardware deployments, asset tracking, inventory control, and maintenance tasks under senior technicians' guidance.

You will perform rack and cable work, verify equipment placement, maintain accurate records, follow documented procedures, and participate in safety and quality checks.

Qualifications

• High school diploma or GED required.
• 0–2 years in data center operations or IT support.
• Basic understanding of computer hardware.
• Ability to follow written procedures and technical instructions.
• Strong organizational skills and attention to detail.
• Basic proficiency with Microsoft Office and web-based apps.

Responsibilities

• Assist with receiving, unpacking, inspecting, and staging data center equipment.
• Support rack installation and equipment placement per deployment plans.
• Assist with server, storage, accelerator, and networking hardware installations.
• Support cable routing, dressing, and labeling per customer standards.
• Verify equipment placement against floor plans and rack elevations.
• Perform asset scanning and inventory reconciliation.
• Maintain records of serialized equipment, spare parts and inventory movements.
• Assist daily inventory audits and cycle counts.
• Follow chain-of-custody procedures for customer equipment.
• Execute routine operational tasks per procedures and work instructions.
• Perform facility walkthroughs and visual inspections.
• Support hardware maintenance under supervision of senior technicians.
• Assist with equipment moves, additions, changes, decommissioning.
• Escalate equipment issues to appropriate personnel.
• Maintain accurate deployment documentation and inventory records.
• Follow safety and security policies; participate in training.

Job description

Data Center Technician L1

Job Overview

The Data Center Technician L1 provides entry-level operational support within a large-scale AI and accelerated computing data center environment. This role is responsible for assisting with hardware deployments, asset management, inventory control, structured cabling, equipment audits, and operational readiness activities while working under the guidance of senior technical personnel.

The Data Center Technician L1 plays a critical role in maintaining accurate asset records, supporting deployment activities, executing standardized operating procedures, and ensuring the integrity of customer infrastructure. Success in this role requires strong attention to detail, procedural discipline, accountability, and a commitment to operational excellence.

This position offers an opportunity to develop technical skills supporting hyperscale data center operations, advanced computing infrastructure, and mission-critical environments.

How You Will Make an Impact

Deployment & Installation Support

Assist with receiving, unpacking, inspecting, and staging data center equipment.

Support rack installation and equipment placement activities according to documented deployment plans.

Assist with server, storage, accelerator, and networking hardware installations.

Support cable routing, dressing, and labeling activities in accordance with customer standards.

Verify equipment placement and installation accuracy against approved floor plans and rack elevations.

Asset & Inventory Management

Perform asset scanning and inventory reconciliation activities.

Maintain accurate records of serialized equipment, spare parts, and inventory movements.

Support inbound and outbound asset tracking processes.

Assist with daily inventory audits and cycle count activities.

Follow established chain-of-custody procedures for customer equipment and media.

Operational Support

Execute routine operational tasks according to documented procedures and work instructions.

Perform facility walkthroughs and visual inspections of operational areas.

Support hardware maintenance activities under the direction of senior technicians.

Assist with equipment moves, additions, changes, and decommissioning activities.

Escalate equipment issues, discrepancies, or procedural concerns to appropriate personnel.

Documentation & Quality Control

Maintain accurate records of completed work activities.

Update deployment documentation, inventory records, and operational tracking systems.

Support as-built documentation and equipment verification activities.

Assist with quality assurance inspections and deployment validation efforts.

Follow customer-defined standards for labeling, documentation, and reporting.

Safety & Compliance

Follow all site safety requirements and operational procedures.

Adhere to physical security and access control policies.

Participate in required training and certification programs.

Maintain a clean, organized, and safe work environment.

Support Environmental Health & Safety (EHS) initiatives and reporting requirements.

Team Collaboration

Work closely with senior technicians, network technicians, facilities personnel, and site leadership.

Participate in shift turnover and operational communications.

Demonstrate professionalism when interacting with customers, contractors, and vendors.

Contribute to a culture of accountability, teamwork, and continuous improvement.

Minimum Qualifications

High school diploma, GED, or equivalent experience.

0–2 years of experience in data center operations, IT support, logistics, warehouse operations, or a related technical environment.

Basic understanding of computer hardware and common technology components.

Ability to follow written procedures and technical work instructions.

Strong organizational skills and attention to detail.

Basic proficiency with Microsoft Office and web-based applications.

Preferred Qualifications

Prior experience in a data center, warehouse, manufacturing, logistics, or technical support environment.

Familiarity with server hardware, networking equipment, or structured cabling.

Experience using barcode scanners, inventory systems, or asset management tools.

Understanding of ESD (Electrostatic Discharge) handling procedures.

Demonstrated mechanical aptitude and willingness to learn technical skills.

Experience working in fast-paced operational environments.

Physical Requirements:

Ability to safely lift, push, pull, and move items weighing up to 50 pounds.

Walk, squat, and climb for extended periods of time.

Ability to work in environments that may include areas reaching temperatures of 90+ degrees Fahrenheit at times.

Travel required up to 25%.

Valid REAL ID or other federally accepted identification for U.S. travel.

Reliable transportation for moving between locations on campus.

Ability to work overtime and/or weekends if necessary.

Ability to use power and non-power hand tools.

Ability to work comfortably in a loud, noisy environment.

Ability to wear appropriate PPE as required.

Work Environment

This position operates within a mission-critical data center environment supporting advanced AI and accelerated computing infrastructure. Work may include exposure to large-scale server deployments, structured cabling installations, inventory management activities, and operational support functions requiring strict adherence to security, safety, and procedural standards.

The Data Center Technician L1 is expected to develop foundational technical and operational skills while contributing to the reliability, accuracy, and efficiency of site operations.