Data Center Technician - ISP Network Audits

Dycom Industries, Inc.

Columbus (OH)

On-site

USD 44,000 - 52,000

Full time

4 days ago
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Benefits offered by this job

Weekly Paychecks
PTO, parental leave & holidays
Medical, dental, vision, life & other
401(k) with company match
Stock Purchase Plan
Education Reimbursement
Legal Insurance
Discounts on gym memberships

Job summary

Professional Teleconcepts, LLC is seeking a Data Center Technician to perform critical network audits, troubleshooting, and documentation in hyperscaler data centers around Columbus, OH. The role emphasizes independent problem solving, adherence to safety protocols, and precise reporting of findings.

The position offers a competitive hourly pay range of $32–$38 with per diem and weekly pay, plus comprehensive benefits. Expect 40–50 hours weekly including potential nights and weekends.

Qualifications

  • Must be 18 years or older with authorization to work in the United States.
  • High School Diploma or equivalent, or relevant work experience.
  • Valid State driver's license with good driving record.
  • DOT physical exam clearance required.
  • At least 2 years of fiber splicing, testing, and network troubleshooting experience.

Responsibilities

  • Perform circuit audits, testing, and remediation in data centers.
  • Troubleshoot ISP/OSP issues and replace damaged components.
  • Diagnose optics and isolate server/switch problems for escalation.
  • Conduct OLTS/OTDR testing and inspect/clean connectors.
  • Document findings and drive tickets through final closure.
  • Follow safety protocols and data center clean-room rules.

Skills

Communication & Interpersonal
Analytical
Technical
Industry Knowledge

Education

High School Diploma / GED or equivalent

Tools

OLTS
OTDR

Job description

Data Center Technician - ISP Network Audits

  • CAREERS
  • OPPORTUNITIES
  • BENEFITS
  • LIFE@PRO-TEL
  • OUR JOBS
Language View Profile Job Description Job Alerts Link Job Title: Data Center Technician - ISP Network Audits Job Location (Short): Columbus, OH Workplace Type: Field Employment Type: Hourly
Discover a more connected career

Discover a more connected career At Professional Teleconcepts, LLC, we are seeking a highly capable Data Center Technician to perform critical infrastructure support within mission-critical hyperscaler data center environments. This role focuses on independently performing circuit audits and A-to-Z troubleshooting and remediation, ensuring that all physical layer connections meet stringent performance standards and maintain network integrity within the data center environment.

Summary/Objective The Data Center Technician will execute daily on-site activities focusing on network audits, testing, and repair. You will use independent judgment to identify issues, perform complex troubleshooting, and ensure all repairs and audits are thoroughly documented and completed to client specifications.

Pay range is $32-$38 per hour depending on experience.

Per Diem: $40.00 per day

Connecting you to great benefits
  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!
What you’ll do

What you’ll do Essential Functions

  • Circuit Audits: Independently perform inter-building, intra-building, and intra-campus circuit audits, including loopback and "looperino" audits.

  • Troubleshooting & Remediation: Identify and isolate ISP/OSP issues, including mis-splices, broken fiber or trunks, contaminated connectors, and incorrect porting. Troubleshoot and replace mis-ported or damaged fanouts.

  • Hardware Diagnostics: Identify unseated or failed optics and successfully isolate server/switch issues for proper escalation.

  • Testing & Quality Control: Perform thorough OLTS/OTDR testing, alongside meticulous connector inspection and cleaning.

  • Documentation & Closeout: Document all findings accurately, perform or coordinate necessary repairs, retest connections, and drive data center tickets through successful validation and final closure.

  • Risk Management & Safety: Adhere to site-specific safety hazards, critical facility rules, and clean-room environment restrictions. Follow strict connector cleaning protocols to protect sensitive equipment.

What you’ll need

What you’ll need

  • To be 18 years of age or older

  • Authorization to work in the United States for this company

  • High School Diploma, GED equivalent, or relevant work experience

  • Valid State driver's license (cannot be Provisional), including an acceptable driving record

  • Must be able to pass a DOT physical exam, resulting in a valid medical card

  • At least 2 years of experience splicing, placing, testing fiber strands, and troubleshooting network infrastructure.

Knowledge, Skills, and Abilities

  • Communication & Interpersonal: Excellent verbal, written, interpersonal, and customer service skills.

  • Analytical: Strong analytical and problem-solving skills to resolve field problems, particularly regarding optical link failures, damaged hardware, and dirty connectors.

  • Technical: Broad knowledge of industry-standard testing software and equipment (OLTS/OTDR), and strong expertise in A-to-Z network troubleshooting and optic inspection.

  • Industry Knowledge: Thorough understanding of hyperscaler network architectures, active data center environments, ticketing systems (data center environment experience preferred), and data center hot/cold aisle protocols.

Work Environment & Physical Demands

  • Hours: Must be able to work a minimum of 40-50 hours per week, including nights and weekends as required by project demands or maintenance windows.

  • Travel & Site Conditions: Includes a remote office environment, but also requires travel with potential overnight stays. Must be able to work in active data center environments, adhering to strict security, PPE, and noise safety requirements.

  • Physicality: Ability to sit and/or stand for long periods of time, and the physical dexterity to navigate around server racks, overhead conveyances, and under raised floors.

Why grow your career with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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