Data Center Technician III, Networking

Google Inc.; Council Bluffs (IA); On-site; USD 105,000 - 145,000; Full time

Job summary

Google Inc. in Council Bluffs, IA is seeking an Operations Technician to install, configure, test, troubleshoot and maintain servers and hardware, including networking components.

You will lead small project teams on installations and develop contingency plans, often moving racks and performing physically demanding tasks in cutting-edge infrastructure. This role requires Linux experience, ability to work non-standard hours, and willingness to travel as needed to support data center priorities.

Qualifications

• Experience performing component-level repairs and troubleshooting IT equipment.
• Experience diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Ability to lift/move 50 lb (23 kg) and perform physically demanding tasks.
• Willingness to travel to support business priorities as required.

Responsibilities

• Deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose complex issues with equipment or infrastructure.
• Maintain the security and integrity of data per Google security standards.
• Disassemble equipment that has reached end-of-life via part replacement or maintenance.
• Repair and perform preventative maintenance on equipment, servers, or infrastructure.

Skills

Hardware troubleshooting

OS/Server troubleshooting

Networking protocols

Physical stamina

Travel availability

Education

Bachelor's degree or equivalent

Tools

Linux

Job description

corporate_fare Google place Council Bluffs, IA, USA

X This role is not eligible for U.S. immigration sponsorship.

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
• Must be available to travel to support business priorities as operationally required.

Preferred qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in maintenance and monitoring of server systems.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).
• Experience in project management and leadership, and collaborating and partnering with teams.
• Experience working within a data center or network operation center environment.
• Experience with Linux operating systems.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the‑art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting‑edge of computer technology.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting‑edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world‑leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $105000 - $145000 (USD) + 15% bonus target + equity + benefits

• Deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end‑of‑life via part replacement or maintenance, within one or more teams.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.