Data Center Technician III

Astreya; New Albany (OH); On-site; USD 40,000 - 63,000; Full time

Benefits offered by this job

Medical through UHC/Kaiser (CA)

Dental through UHC

Vision through UHC

Flexible Spending Account

Pre-Tax Commuter Benefit

Continuing Education and Professional

Wellness program

Life Insurance

Disability Insurance

Tuition Reimbursement

Paid Time Off

Paid Holidays

Job summary

Astreya is recruiting a Data Center Technician III in New Albany, Ohio to install hardware, cabling, and rack equipment, tag assets, document processes, and maintain data center operations. You will work under the Site Operations Supervisor/Operations Manager, follow SOPs, manage tickets, and ensure quality and safety while communicating clearly with customers.

Applicants should have a high school diploma and 5–8 years of related experience, strong English skills, and the ability to be on-call

Qualifications

• High school diploma or GED with 5-8 years related experience, or equivalent combination
• Excellent verbal and written communication in English
• Ability to respond to On-Call requests within 1 hour
• Experience cabling systems per SOP and ticket requirements
• Experience with CAT5e/CAT6 copper cables and multi-mode/single-mode fiber
• Strong organizational skills and good judgment
• Working knowledge of computer hardware and networking components
• Familiarity with data center electrical, HVAC, and bandwidth infrastructures
• Able to operate material handling equipment (if certified)
• Proficiency with MS Office and standard desktop tools
• Willingness to travel to work locations

Responsibilities

• Install, move, and decommission hardware including racks, cabinets, cables, servers, and storage
• Confirm and label devices, racks and cables
• Use ticketing system to communicate with customers
• Follow SOPs and policies and maintain quality and safety
• Other duties as required

Skills

Excellent communication in English

On-call responsiveness

Cable management

Data center cabling

Networking fundamentals

Hardware knowledge

Troubleshooting skills

Material handling equipment

MS Office proficiency

Learning new software

Transportation to work locations

Education

High school diploma or GED with 5-8 years related experience

Tools

Copper testers

Fiber testers

Cable testers

Job description

What this Job Entails:

The Data Center Technician III is responsible for the installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.

Scope:

• Works on assignments that require considerable judgment and initiative. Makes recommendations for solutions

• Works within guidelines and takes ownership of results. May act as a mentor to less experienced team members.

Your Roles and Responsibilities:

• Responsible for installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.

• Confirm and label devices, rack and cables.

• Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.

• Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.

• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• High school diploma or general education degree (GED) and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience

• Networks with senior internal and external personnel in own area of expertise

• Demonstrates good judgment in selecting methods and techniques for obtaining solutions

• Excellent verbal and written communication skills in English

• Ability to respond to any On-Call request within 1 hour, while on-call.

• Experience cabling systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards

• Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber

• Proven ability to adapt to changing priorities, conditions, and circumstances

• Strong organization skills

• Working knowledge of computer hardware

• Understanding of networking components and infrastructures

• Knowledge of copper and fiber testers

• Excellent troubleshooting skills

• Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)

• Experience with cable management and knowledge of how to run fiber and copper in a data center

• Knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies

• Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)

• Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.

• Ability to learn new software

• Must provide own transportation to work locations

Preferred Qualifications:

Certifications in Data Center technologies are desired

• Hands on experience in electrical, HVAC, and data center infrastructures

• Working knowledge of networking components and infrastructures, including Wi‑Fi

Physical Demand & Work Environment:

• Physically assist in moving and racking equipment.

• Able to safely lift and move a minimum of fifty (50) pounds

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing

• Must have the ability to move from place to place within an office environment

• Must be able to use a computer

• Must have the ability to communicate effectively

• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

$28.76 - $45.40 USD (Hourly)

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive b** enefits to all Regular, Full-Time Employees, **** including:**

• Medical provided throughUHC(PPO, HSA,Surestoptions) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided throughUHC
• Nationwide Vision provided byUHC
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location‑specific)
• Continuing Education and Professional Development via various integrated platforms, e.g.Udemy and Coursera
• Corporate Wellness Programprovided by Goomi Group
• Employee Assistance Program
• Wellness Days
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or otherancillarybenefits required under state and federal law