Data Center Technician II

Astreya; United States; Remote; USD 26,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending account

Commuter benefits

Tuition reimbursement

Paid time off

Paid holidays

Life insurance

Disability insurance

Wellness program

Job summary

Astreya is seeking a Data Center Technician II to assist with hardware installation, labeling, cabling, and data center maintenance. You will document processes and server installations while following SOPs and safety policies.

The role requires on-site work, ability to respond to on-call requests within one hour, and strong problem-solving and communication skills in English.

Qualifications

• GED or high school diploma with 2–5 years of related experience.
• Excellent verbal and written English communication.
• Respond to on-call requests within 1 hour.
• Proficient with ticketing systems and cable deployment per SOP.
• Knowledge of copper/fiber cabling and data center practices.

Responsibilities

• Install, move, and decommission data center hardware.
• Label devices, racks, and cables.
• Communicate clearly in the ticketing system.
• Follow SOPs, program policies, safety and security guidelines.
• Assist under supervision; other duties as needed.

Skills

GED or higher

English communication

On-call within 1 hour

Ticketing systems

Cable installation

CAT5e & CAT6 copper

Fiber testing

Data Center basics

Cable management

Power/HVAC knowledge

MS Office

Education

High school diploma or GED

Tools

MS Office

MS Outlook

Job description

What this Job Entails:

The Data Center Technician II will assist with installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.

Scope:

• Works on assignments that are moderately difficult, requiring judgment in resolving issues

• Requires some instruction on new assignments and infrequent checks on daily work

Your Roles and Responsibilities:

• Participate in installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.

• Confirm and label devices, rack and cables.

• Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.

• Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.

• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• High school diploma or general education degree (GED) and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience

• Excellent verbal and written communication skills in English

• Ability to respond to any On-Call request within 1 hour, while on-call

• Effectively utilize the ticket management systems

• Ability to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards

• Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber

• Ability to adapt to changing priorities, conditions, and circumstances

• Strong organization skills

• Working knowledge of computer hardware

• Understanding of networking components and infrastructures

• Knowledge of copper and fiber testers

• Excellent troubleshooting skills

• Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)

• Experience with cable management and knowledge of how to run fiber and copper in a data center

• Some knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies

• Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)

• Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.

• Ability to learn new software

• Must provide own transportation to work locations

Preferred Qualifications:

• Certifications in Data Center technologies are desired

• Hands on experience in electrical, HVAC, and data center infrastructures

• Working knowledge of networking components and infrastructures, including Wi-Fi

Physical Demand & Work Environment:

• Physically assist in moving and racking equipment.

• Able to safely lift and move a minimum of fifty (50) pounds

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing

• Must have the ability to move from place to place within an office environment

• Must be able to use a computer

• Must have the ability to communicate effectively

• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

$19.22 - $30.35 USD (Hourly)

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive b** enefits to all Regular, Full-Time Employees, **** including:

• Medical provided throughUHC(PPO, HSA,Surestoptions) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided throughUHC

• Nationwide Vision provided byUHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g.Udemy and Coursera

• Corporate Wellness Programprovided by Goomi Group

• Employee Assistance Program

• Wellness Days

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or otherancillarybenefits required under state and federal law