Data Center Technician II

Ericsson; Omaha (NE); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) with company match

Health benefits

Paid time off

Stock Purchase Plan

Job summary

Ericsson seeks a Data Center Services Technician to support installation, operation, and maintenance of infrastructure in hyperscale and enterprise data centers in Council Bluffs, IA. You will perform rack-and-stack, cabling, PDU installation, equipment provisioning, testing, and MACD activities with safety and quality in mind.

You will work with engineers and technicians, interpret installation documentation, and maintain records while traveling 50%–100% as required.

Qualifications

• 1+ years of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
• Working knowledge of data center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
• Ability to interpret engineering drawings, installation documentation, and MOPs.

Responsibilities

• Independently install and deploy servers, network devices, storage equipment, and related infrastructure.
• Install and manage copper and fiber cabling with proper labeling and cable management.
• Install PDUs, connect to power sources, and verify power connectivity.
• Provide equipment provisioning and OOB management connections.
• Perform basic testing and validation including continuity and fiber verification.
• Execute MACD activities and FRU replacements per procedures.
• Maintain installation records, test results, and as-built documentation.
• Identify and raise design concerns or safety risks to leadership.

Skills

Data center operations

Structured cabling

Rack-and-stack

Equipment provisioning

Education

High school diploma or equivalent

Technical certification or vocational training

Job description

Join our Team

About this opportunity:

• Job Location: Council Bluffs, Iowa

Ericsson is seeking a Data Center Services Technician to support the installation, operation, and maintenance of infrastructure within hyperscale and enterprise data center environments. This role is ideal for technicians with experience in data center operations, telecommunications, structured cabling, or IT infrastructure who are ready to work independently on standard deployment and operational tasks. As a Data Center Technician, you will execute rack-and-stack activities, structured cabling installations, equipment provisioning, testing, and operational support while ensuring work is performed safely, accurately, and in accordance with Ericsson and customer standards.

What you will do

• Independently install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
• Install, route, terminate, and dress copper and fiber cabling while ensuring proper labeling, cable management, and adherence to quality standards.
• Install rack power distribution units (PDUs), connect equipment to assigned power sources, and verify proper power and management connectivity.
• Perform equipment provisioning, hardware component installation, and out-of-band (OOB) management connections.
• Execute basic testing and validation activities, including continuity testing, fiber verification, and standard equipment turn-up procedures.
• Perform moves, adds, changes, disconnects (MACD activities), and standard field-replaceable unit (FRU) replacements following approved procedures.
• Maintain accurate installation records, test results, inventory updates, and as-built documentation.
• Identify and elevate design concerns, operational issues, and safety risks to senior technicians or site leadership.

The skills you bring

• High school diploma, technical certification, vocational training, or equivalent experience required.
• 1+ years of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
• Working knowledge of data center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
• Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
• Ability to interpret engineering drawings, installation documentation, and methods of procedure (MOPs).
• Experience performing rack-and-stack, cabling, testing, and equipment installation activities with minimal supervision.
• Strong attention to detail, organizational skills, and commitment to quality and safety.
• Ability to collaborate effectively with technicians, project teams, vendors, and customers while managing assigned work independently.

Physical requirements

• Comfortable working in a physically active environment where lifting, standing, working at heights, and moving equipment may be required.
• Ability to work on ladders or elevated work platforms and comply with all applicable safety requirements and certifications.
• Ability to lift and move equipment up to 50 lbs.
• Willingness and ability to travel 50% - 100% of the time

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail].

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || Iowa Remote (Country/ City)

Job details: Field Services

Compensation and Benefits at Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Short-Term Variable Compensation Plan

Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health

Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.