Data Center Technician II

Google; Haskell (TX); On-site; USD 86,000 - 118,000; Full time

Job summary

Google's Hardware Operations team in Haskell, TX is seeking a Data Center Technician II to install, configure, test, and maintain servers and related hardware, including configuring networks and storage in a Linux cluster environment.

The role involves physical work, collaboration with cross-functional teams, and willingness to work non-standard hours, with opportunities to contribute to cutting-edge data center operations.

Qualifications

• Experience with component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting OS, server hardware, or networking protocols.
• Ability to lift 50lb and perform physical work.
• Willingness to work non-standard hours including nights, weekends, and holidays.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow procedures to troubleshoot equipment and infrastructure.
• Maintain the security and integrity of data per Google standards.
• Disassemble equipment at end-of-life in a team setting.
• Repair and perform preventive maintenance on equipment and servers.

Skills

Component-level repairs

Troubleshooting OS/servers/Networking

Non-standard hours

Physical lifting 50lb

Education

Bachelor's degree or equivalent practical experience

Google IT Support Professional Certificate

Job description

Data Center Technician II

Google, Haskell, TX, USA

Early

Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

This role is not eligible for U.S. immigration sponsorship.

Minimum qualifications:

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. systems administration, network deployment engineer, help desk technician, etc).
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome challenges, and to adapt to changes in a dynamic work environment.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

We're behind Google's groundbreaking innovations, empowering the development of AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $86000 - $118000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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