Data Center Technician I

Webhosting; Reston, Northern (VA, KY); Hybrid; USD 62,000 - 72,000; Full time

Benefits offered by this job

ESPP program

Job summary

Backblaze in Reston, Virginia is seeking a Data Center Technician to manage and optimize the physical infrastructure of its data center operations, including server hardware, networking gear, power and cooling systems.

The role requires hands-on problem solving, strong collaboration with IT and NOC teams, and occasional on-call shifts, with weekend work as needed. Join a growth-focused storage leader.

Qualifications

• Experience with server hardware and data center equipment.
• On-site, on-call shifts may be required.
• Willingness to work weekends or rotating shifts.
• Strong problem-solving and teamwork skills.

Responsibilities

• Hardware Deployment & Maintenance: rack equipment, replace drives, replace components.
• Data Center Operations: act as physical presence, on-call within an hour, occasional trips, documentation, clean workspace.
• Project Management: execute infrastructure projects, coordinate with IT/Neteng/NOC/SRE, drive automation.
• Respond to incidents and Jira tickets; troubleshoot hardware, power, and network.
• Participate in on-call rotation for incident response.

Skills

Server hardware

Networking gear

Power & cooling

Structured cabling

Linux CLI

Data center ops

On-call support

Incident response

Automation ideas

Team collaboration

Jira

Education

Experience in data centers

Tools

Jira

Job description

Backblaze ·United States, Reston, Virginia

On-site Full-time Not specified Infrastructure

Job Description

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We're seeking aData Center Technicianto join our team!

About the Role:

Individuals fulfilling this role will be responsible for managing, maintaining, and optimizing the physical infrastructure of our data center operations. The ideal candidate will have significant technical knowledge of server hardware, networking equipment, power and cooling systems, and structured cabling. This role requires a proactive problem-solver with strong leadership abilities, deductive reasoning, and a focus on operational excellence.

What You'll Do:

• Hardware Deployment & Maintenance:
  • Maintain organizational infrastructure including racking equipment, replacing hard drives and other system components
  • Troubleshoot, repair, and replace defective equipment with minimal supervision
  • Help manage onsite inventory of hard drives, cables, rails and other spare parts
  • RMA defective components
  • Setup, test and activate new equipment via the Linux command line
• Data Center Operations:
  • Work as Backblaze's physical presence in Data Center Operations
  • On-call responsibilities require being within an hour of the facility and occasional trips onsite 24×7 to resolve issues that can't be handled remotely
  • Workdays may include Saturday and/or Sunday (e.g. working Wednesday - Saturday)
  • Shifts may include evening and/or overnight shifts
  • Help with shipping and receiving including moving, packing, and/or unpacking equipment
  • Follow and improve data center best practices and documentation
  • Maintain a clean and well-organized work environment
  • Help with projects to install new systems and services as time allows
• Project Management:
  • Execute infrastructure projects such as server installations, migrations, upgrades, and server set-up.
  • Full-service execution of new system implementations (from equipment inception to production).
  • Work with cross-functional teams, including: IT, Neteng, NOC and SRE to test and validate functionality.
  • Identify opportunities for automation and process efficiency.
• Respond to and resolve data center infrastructure incidents and Jira tickets.
• Troubleshoot and elevate hardware, power, and network issues as needed.
• Participate in on-call rotation when needed for incident response.
• What we value:
  • A proactive mindset with a can-do attitude.
  • Someone who steps up, supports teammates, and shares knowledge freely.
  • Curiosity, reliability, and a desire to grow technically within the team.
• ESPP program

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.

The expected salary range for this role is $62,000 - $72,000.

At Backblaze, we value being fair and good to our customers, partners, and employees. That's why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.We are proud to be an Equal Opportunity Employer.