Data Center Technician, Human Resources

Amazon; Boardman (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon AWS is seeking a Data Center Technician to help maintain core data center operations, install equipment, and fix hardware and network issues. This role requires working in a 24/7 environment and may involve travel between facilities.

You will collaborate with engineers, vendors, and contractors while contributing to documentation and continuous improvements. The position may require relocation and working at multiple facilities as needed.

Qualifications

• Willingness to travel between data center locations.
• Ability to work independently and in a team.
• Strong communication and prioritization skills.
• Comfort with shift work and 24/7 operations.
• Ability to install equipment and repair hardware and networks.

Responsibilities

• Performing server rack installations and hardware break-fix on components.
• Troubleshooting network issues and responding to incidents to maintain service availability.
• Serving as a primary contact point for internal and external stakeholders.
• On-call duties and participating in maintenance and change management activities.
• Contributing to documentation and process improvements; training new team members.

Skills

Server hardware

Network troubleshooting

Documentation

On-call duties

Team collaboration

Job description

Description

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You’ll play a pivotal role in maintaining the heartbeat of the world’s most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.

Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

Key job responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required

Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change management activities

Contributing to documentation and process improvement initiatives based on your analysis of operational issues

Helping to train and onboard new team members

Physical requirements:

Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds

Working in cramped and/or elevated locations

Bending, lifting, stretching, and reaching

Standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without limitation

Work in a noisy environment

Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

A day in the life

As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:

Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution

Solve problems at their root and step back to understand the broader context

Maintain service level agreements through the implementation of proactive issue detection and reporting

You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver’s license to travel within the regional work area, as company transportation will not be provided.

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.