Data Center Technician, ADC InfraOps DCO

Amazon Web Services (AWS); Aurora (CO); On-site; USD 69,000 - 121,000; Full time

Job summary

Amazon Data Services, Inc. in Aurora, Colorado is seeking cleared Data Center Technicians to join our Infrastructure Operations team. You will troubleshoot and resolve a range of datacenter infrastructure issues, including hardware, fiber, networking, and related problems, while applying IT principles and OSI model.

This role requires US citizenship and an active TS/SCI clearance with polygraph. Expect shifts that cover 24/7 operations, lifting up to 49 pounds, and working in confined or

Qualifications

• High school diploma or equivalent; relevant IT certifications are a plus.
• 1+ year server hardware troubleshooting or IT-related experience.
• Active TS/SCI security clearance with polygraph required.

Responsibilities

• Troubleshoot and resolve data center hardware, fiber, and networking issues.
• Lift and move up to 49 pounds; work in confined or elevated spaces.
• Maintain SLAs and support 24/7 operations with rotating shifts.
• Take ownership of issues and coordinate with other teams for timely resolution.
• Work shifts may include days, nights, weekends, and holidays.

Skills

Troubleshooting hardware

General IT knowledge

Shift flexibility

Education

High school diploma or equivalent

A+ / CNDA / Network+ / Security+

Job description

Description

Application deadline: Sep 15, 2026

The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems.

If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities

Required

• Lifting and moving material up to 49 pounds each
• Working in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Work in a noisy environment
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).

A day in the life

• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Show a strong aptitude for troubleshooting and problem solving
• Solve problems at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive issue detection and reporting
• Are biased to act in the absence of direction or support
• Improve effectiveness through process innovation
• This position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays.

About The Team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
• 1+ years of server hardware troubleshooting and repair experience, or experience in professional or military IT-related roles
• Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred Qualifications

• Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles
• Experience with general troubleshooting/debugging of hardware, or experience building complex software systems that have been successfully delivered to customers
• industry standard certification (CompTIA, CCENT, or Network+), or experience in networking
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, CO, AURORA - 33.36 - 58.41 USD hourly

Company - Amazon Data Services, Inc.

Job ID: A10522832