Data Center Technician

Meta

Temple (TX)

On-site

USD 70,000 - 84,000

Full time

9 days ago

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Benefits offered by this job

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Equity
Benefits

Job summary

Meta in Temple, Texas, is seeking an IC2 Data Center Technician, an entry-level role focused on learning foundational technical skills and supporting the reliability of Meta’s server fleet.

You will perform routine hardware checks, follow MOPs, handle cabling, assist with tickets, and help maintain uptime in a collaborative team environment. Training and safety are emphasized as you grow your server/network expertise.

Qualifications

  • High school diploma or GED.
  • Basic hands-on experience with computer or network hardware/cabling.
  • Willingness to learn Linux, basic networking concepts.
  • Follow detailed instructions and SOPs.
  • Work under close supervision, with tasks reviewed by Manager/Team Lead.
  • Good verbal and written communication skills.
  • Able to lift at least 50 pounds.
  • Capable of standing/walking long distances.
  • Work in data center with varying environmental conditions.
  • Willingness to work extended shifts and weekends/holidays.

Responsibilities

  • Perform routine checks of server and network hardware.
  • Follow MOPs to support hardware replacements and reseats.
  • Perform physical cabling tasks (fiber/copper, optic reseats).
  • Assist with ticket resolution and escalations.
  • Maintain records in checklists and logs.
  • Support uptime by prompt ticket response.
  • Move and rack server/network equipment.
  • Routine operation of hand and power tools.

Skills

Basic hardware knowledge
Team communication
Willingness to learn
Lift 50 pounds

Education

High school diploma or GED

Tools

Hand and power tools usage
Cabling tools

Job description

Summary:

As part of the Fleet Operations, Reliability and Central Engineering (“FORCE”) team at Meta, the IC2 Data Center Technician is an entry-level position. This role is designed for individuals beginning their careers in technology or data center operations, with a focus on learning foundational technical skills, following established procedures, and supporting the reliability of Meta’s global server fleet.

Required Skills:

Data Center Technician Responsibilities:

  1. Perform routine physical checks of server and network hardware (including cabling) and assist with basic troubleshooting.

  2. Follow documented procedures (MOPs) to support server hardware replacements, network hardware reseats/swaps, and repairs.

  3. Perform physical cabling tasks — fiber/copper connections, optic (transceiver) reseats and swaps, and cable cleaning — as directed.

  4. Assist with ticket resolution by gathering requested information and escalating issues as needed.

  5. Participate in physical inspections of server and network hardware in data halls (including serial number and power verification) as directed.

  6. Maintain accurate records of work performed, including updates to checklists and logs.

  7. Support the team in maintaining server and network uptime and reliability by responding promptly to assigned tickets.

  8. Accurately pull and manage inventory (optics, cables, server spares) according to established processes and update inventory systems promptly.

  9. Communicate clearly with team members, and elevate issues when outside of scope or expertise.

  10. Participate in training and development activities to build technical skills.

  11. Adhere to safety and security protocols at all times.

  12. Physically assist with moving and racking server and network equipment for projects and operational needs.

  13. Routine operation of hand and power tools (such as drills, screwdrivers, safety cutters, and lifts) to support installation and maintenance tasks.

  14. Basic understanding of computer and network hardware, including cabling (personal, academic, or hobbyist experience).

  15. Willingness to learn and follow detailed instructions, MOPs, and standard operating procedures.

  16. Strong attention to detail and reliability in task execution.

  17. Good communication skills and ability to work as part of a team.

Minimum Qualifications:

Minimum Qualifications:

  1. High school diploma or GED

  2. Basic hands-on experience with computer or network hardware/cabling (personal, academic, or professional)

  3. Willingness to learn about Linux, basic networking concepts, and repair procedures

  4. Ability to follow detailed instructions and adhere to standard operating procedures

  5. Ability to work under close supervision, with tasks/tickets assigned and reviewed by their Manager/Team Lead

  6. Effective verbal and written communication skills

  7. Ability to safely lift, push, pull, and move at least 50 pounds (22 kg)

  8. Capable of walking long distances and standing for extended periods throughout the day

  9. Ability to perform work in a data center with varying environmental conditions, including potentially elevated noise levels and/or temperatures, which are managed under Meta's IDC EHS standards with appropriate controls

  10. Willingness to work extended shifts

  11. Flexibility to work a variable schedule, including weekends and holidays

Preferred Qualifications:

Preferred Qualifications:

  1. Coursework or certifications in IT, networking, computer science, or related fields (e.g., CompTIA A+, CompTIA Network+, fiber/optical cabling)

  2. Exposure to basic networking concepts (e.g., IP addresses, DNS, switches, optics/transceivers, structured cabling)

  3. Experience in data center environments or IT support roles (including school, volunteer, or hobbyist experience)

  4. Interest in developing server and network technical skills over time

  5. Curiosity and a willingness to learn are highly valued

Public Compensation:

$70,990/year to $83,990/year + bonus + equity + benefits

Industry: Internet
Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affine Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.

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