Data Center Technician

Ericsson; Dallas (TX); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off (vacation & holidays)

Stock Purchase Plan

Parental/maternity leave

Job summary

Ericsson Inc. is seeking a Data Center Optical Engineer to lead work in customer environments and co-locations.

You will ensure reliable installation, maintenance and operation of optical transport and infrastructure within customer data centers, interfacing between customers and Ericsson vendors. Expect high-quality execution from the team across installations, migrations and remote hands services, with potential long travel to non-home markets.

Qualifications

• Experience leading teams in data center operations
• Excellent written and verbal English for customer interactions
• Strong organizational and documentation skills using Office tools
• 3–15 years in data center operations or similar environments with customer contact
• Hands-on fiber optic cabling experience (single-mode/multi-mode, LC, fan-outs)
• Experience with optical testing and transport troubleshooting
• Ability to multitask under high-availability conditions
• Commitment to safety standards and best practices

Skills

Team lead

English proficiency

Organizational skills

Data center experience

Fiber optic cabling

Optical testing

Multitasking

Safety compliance

Job description

About This Opportunity

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.

Join our Team

About This Opportunity

We are seeking a highly motivated and skilled Data Center Optical Engineer to lead work in customer environments and co-locations. The person in this role is responsible for ensuring the reliable installation, maintenance, and operation of optical transport and infrastructure within customer data centers. They thrive on being the interface between the customer and Ericsson’s vendors, auditing and maintaining high standards of quality. The ideal candidate expects and maintains high-quality execution from the team across installations, migrations, remediation, break/fix, and remote hands services, utilizing their strong hands‑on technical expertise. This person is able to travel to a non-home market site at a moment’s notice and work there for several weeks at a time up to 100% of the time.

The Skills You Bring

• Team lead experience.
• Strong command of written and verbal English for customer-facing communications and relationship building.
• Excellent organizational, administrative, and documentation skills using customer applications and/or Microsoft Office suite of tools.
• 3–15 years of experience working in data center operations or a similar technical environment with direct customer interaction.
• Strong hands-on experience with connectorized fiber optic cabling, including single-mode and multi-mode fiber, LC, fan-outs, and structured cabling.
• Demonstrated experience with optical testing and transport troubleshooting.
• Ability to multitask, remain composed under pressure, and adapt in fast-paced, high-availability environments.
• Commitment to safety standards, quality requirements, and operational best practices.
  

Application Deadline: June 15, 2026

Physical requirements:

• Ability to lift and move equipment up to 50 lbs.
  
  

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens next?

Ericsson is proud to be an Equal Opportunity employer.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail].

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || Dallas

Job details: Field Services

Compensation And Benefits At Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health

Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.