Data Center Technician

Ericsson; Cleveland (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Parental leave

Job summary

Ericsson is seeking an Associate Data Center Technician in Cleveland, OH to support installation, operation, and maintenance of data center equipment in hyperscale and enterprise environments. This entry-level role offers hands-on training and a clear path to develop technical skills in infrastructure and field services.

You will work with a team to stage gear, manage inventory, perform cabling and labeling, and document activities using standard templates.

Qualifications

• High school diploma or technical certification preferred.
• Basic understanding of computer hardware, telecommunications equipment, networking, or data center infrastructure.
• Familiarity with copper and fiber cabling concepts is an asset.

Responsibilities

• Receive, unpack, and stage equipment, consumables, and cabling.
• Perform basic inventory checks against packing lists and update inventory tracking systems.
• Assist with rack positioning, leveling, and physical preparation under supervision.
• Install rack accessories such as cable managers, blanking panels, and pre-configured PDUs.
• Support rack-and-stack activities by lifting, aligning, and securing equipment per procedures.
• Perform basic copper and fiber patching using predefined maps and instructions.
• Route and dress cabling per standards.
• Capture serial numbers, rack locations, photos, and installation records.
• Execute MACD activities under guidance of seniors.
• Perform routine visual inspections and escalate issues promptly.
• Follow safety, MOPs, and quality standards at all times.

Skills

Basic hardware knowledge

Networking fundamentals

Data center infrastructure

Lift up to 50 lbs

Attention to detail

Team collaboration

Education

High school diploma or technical certification

Tools

Basic hand tools

Job description

About this opportunity:

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.

About this opportunity:

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.

Ericsson is seeking an Associate Data Center Technician to support the installation, operation, and maintenance of equipment within hyperscale and enterprise data center environments. This entry-level role is well-suited for individuals beginning their careers in data center operations, telecommunications, or technical infrastructure. As part of a collaborative delivery team, you will carry out hands‑on tasks related to equipment staging, rack preparation, cabling, labeling, inventory management, and documentation — all while building knowledge of industry best practices alongside experienced colleagues. This position offers a strong foundation for developing technical skills and growing within data center operations.

What you will do:

• Receive, unpack, and stage equipment, consumables, and cabling in designated areas.
• Perform basic inventory checks against packing lists and update inventory tracking systems.
• Assist with rack positioning, leveling, and physical preparation under the guidance of senior team members.
• Install rack accessories such as cable managers, blanking panels, and pre‑configured power distribution units (PDUs).
• Support rack‑and‑stack activities by lifting, aligning, and securing equipment per documented procedures.
• Perform basic copper and fiber patching using predefined port maps and installation instructions.
• Route and dress cabling in accordance with quality and data center standards.
• Apply labels to racks, ports, and cabling according to established naming conventions and color‑coding standards.
• Capture equipment serial numbers, rack locations, photographs, and installation records using standard templates.
• Execute low‑risk moves, adds, changes, and disconnects (MACD activities) under the direction of senior team members.
• Perform routine visual inspections of equipment, cabling, alarms, and work areas, escalating issues promptly.
• Follow established methods of procedure (MOPs), safety requirements, and quality standards at all times.

The skills you bring:

• High school diploma, technical certification, vocational training, or equivalent experience preferred.
• Basic understanding of computer hardware, telecommunications equipment, networking, or data center infrastructure.
• Familiarity with copper and fiber cabling concepts is considered an asset.
• Ability to safely use basic hand tools and follow detailed work instructions.
• Strong attention to detail and ability to accurately complete documentation and data entry tasks.
• Effective collaboration and communication skills, with a willingness to learn from experienced colleagues.
• Ability to identify issues and seek guidance promptly when questions or concerns arise.
• Demonstrated commitment to safety, quality, and continuous learning.
• Prior exposure to data centers, telecommunications, field services, or technical training programs is beneficial but not required.
• Comfort working in a physically active environment involving lifting, standing, working at heights, and moving equipment; ability to lift up to 50 lbs.
• AI is becoming core to how we build and deliver at Ericsson. We're seeking talent who are ready to learn, adapt, and develop the skills needed to thrive in an AI‑enabled future.

Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail].

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city:

USA, Ohio

Job details:

Field Services

Job Stage:

Job Stage 1

Compensation And Benefits At Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job‑related knowledge, qualifications, skills, education, training, and experience.

Short-Term Variable Compensation Plan:

Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro‑ration rules apply.

Your Health

Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

We invest in both your short and long‑term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short‑term and long‑term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

Your work‑life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro‑rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson offers many other company‑paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.