Data Center Technician

AMD; Boydton (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

AMD benefits at a glance

Job summary

AMD's Data Center Technician role supports servers at customer data centers, focusing on hardware, IT systems, and cabling management. You will diagnose issues, replace components, and follow safety and deployment procedures to minimize disruption.

You will collaborate with teammates, document processes, and contribute to the knowledge base while maintaining a strong client focus and accountability for service quality in fast-paced environments.

Qualifications

• Bachelor's degree required.
• Experience with data center hardware and cabling.
• Ability to follow safety and deployment procedures.

Responsibilities

• Prepare, stage, set up, and perform data center hardware startups and shutdowns according to instructions.
• Perform diagnostics and troubleshooting to identify root causes and replace faulty components with minimal disruption.
• Verify grounding, labeling, cabling, and safety compliance per standards and NDTs.
• Decommission hardware for simple changes and refreshes following standard procedures.

Skills

Hardware

IT

Cabling management

Education

Bachelor's degree

Job description

WHAT YOU DO AT AMD CHANGES EVERYTHING

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.

THE ROLE:

AMD's Data Center Platform Engineering Group (DPEG) is designing,buildingand delivering innovative technology infrastructure enabling the digital world. We create cloud-enabling server solutions that help the world’s leading companies turn their ideas into reality. Our customers are future-focused and so are we, always a step ahead of the next challenge. As experts in engineering, manufacturing, and supplychain,we’rethe bridge between problem and solution for the world’s leading cloud and telecom providers. Our customers depend on us to solve their most complex server design needs. Come and join our Data Center Platform Engineering Group where we are building amazing, powered products with amazing people.

THE PERSON:

Our Team is currently seeking a Data Center Technician to support servers at our customer’s data centers. The ideal candidate balances strong technical skills (Hardware, IT, and Cabling Management) is highly analytical with superior attention-to-detail, self-motivated, and a positive, humble ‘results driven’ attitude. Technicians are also expected to provide feedback, create documentation on both technical and non-technical processes, and contribute to the knowledge library that can beleveragedby others, for example: KB Articles, SOP, lessons learned, etc. Additionally, the technician will be both internal and external facing, with the ability to lead and drive initiatives to conclusion.

KEY RESPONSIBILITIES:

• Prepares, stages, sets up, and performs data center hardware startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, standard protocols, and emails;assistsand provides guidance to other technicians to complete challenging or complex tasks.

• Performs diagnostics and troubleshooting following standard procedures, quicklyidentifiesthe root-cause(s) of the issue(s), and replaces faulty components with minimal customer and business disruption.

• Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs),

• Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance.

• Follows procedures to communicate, report, and escalateteams to appropriate Management Participatesin daily safety briefings, completes required safety training,complies withsafety procedures (e.g., equipmentuse, lifting, electrical hazards, ladder/rolling stair use).

• Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others’ work.

• Proactively shares relevant information to enable efficient workflow and mitigate the impact that changes to their area of work will have on others.

• Completes assigned tickets efficiently and in alignment with expectations for Key Performance Indicators (KPIs) per task type, while meeting or exceeding established Service Level Agreements (SLAs), with minimal guidance from others.

• Has pride and a sense of accountability for the service quality, completeness, and resulting userexperience;displays accountability and ownership of the data center facilities.

• Learns the client’s business andmaintainsa strongclientfocus to understand the impact of their work when completing tickets and assigned tasks.

ACADEMIC CREDENTIALS:

Bachelorsdegree

LOCATION:

Boydton Metro Area

This role is not eligible for visa sponsorship.

#LI-DNI

Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.