Data Center Technician

TensorWave; Anniston, Birmingham (AL, AL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Stock Options

Medical, Dental & Vision insurance for

401(k)

Flexible PTO

Holidays

Parental Leave

Employee Assistance Program

Other In-Office Perks

Job summary

TensorWave is seeking a Data Center Technician to join our on-site team in the United States. This role features a rotating 12-hour shift schedule (days or nights) and a 3-day/4-day cycle.

You will install, configure, and test data center infrastructure, monitor performance, and collaborate with cross-functional teams to support customers deploying advanced workloads. The ideal candidate has 2+ years in data center operations, strong hardware skills, and the ability to work independently in a

Qualifications

• 2+ years of data center operations experience, hardware install and maintenance.
• Strong understanding of data center infrastructure including networking, servers, and storage.
• Excellent problem-solving and independent work capability.
• Willingness to travel and work rotating 12-hour shifts (days or nights).

Responsibilities

• Install, configure, and test new data center infrastructure.
• Maintain and upgrade systems to ensure reliability and performance.
• Monitor performance, troubleshoot issues, and implement solutions.
• Coordinate with local and remote teams for timely project completion.
• Keep meticulous installation and maintenance records.
• Ensure safety and best practices on-site during activities.
• Provide on-site support during critical incidents or outages.

Skills

Data center ops

Hardware installation

Networking

Servers

Storage

Troubleshooting

Communication

Travel

Education

Bachelor’s degree in a technical field

Tools

GPUs

Liquid cooling

Job description

About TensorWave

Our mission is simple: deliver seamless, secure, reliable, and resilient AI compute at scale. We've built a versatile cloud platform that eliminates infrastructure barriers, empowering builders to focus on innovation instead of fighting their stack. Because breakthrough AI should move at the speed of ideas, not infrastructure.

About the Role

We’re looking for a Data Center Technician to join our team during an exciting phase of growth. In this role, you’ll be responsible for setting up new equipment used by our amazing customers to deploy the most advanced workloads on the planet, working closely with cross-functional partners to support business objectives while upholding our standards for excellence, collaboration, and impact.

This is an on-site role operating on a rotating 12-hour shift schedule (days OR nights), with alternating 3-day and 4-day work weeks.

What You’ll Do

• Installation, configuration, and testing up of new data center infrastructure

• Perform maintenance and upgrades ensuring high reliability and performance standards

• Monitor system performance, troubleshoot issues, and implement solutions to maintain and enhance data center operations

• Coordinate with local and remote teams to ensure smooth operations and timely completion of projects

• Maintain meticulous records of installations, maintenance, and repairs, adhering to TensorWave's standards and protocols

• Ensure compliance with safety, quality, and data center management best practices during all on-site activities

• Provide on-site technical support and guidance during critical incidents or outages as part of an on-call rotation

Who You Are

Required Qualifications

• 2+ years of experience in data center operations, with direct experience in hardware installation, maintenance, and troubleshooting.

• Strong understanding of data center infrastructure, including networking, servers, and storage systems.

• Excellent problem-solving skills, with the ability to work independently in a fast-paced and dynamic environment.

• Effective communication and collaboration skills, with a commitment to working as part of a national operations team.

• Willingness and ability to travel as needed

• Ability to work a rotating 12-hour shift schedule (8AM–8PM or 8PM–8AM), alternating between 3-day and 4-day work weeks on a repeating cycle; candidates must be comfortable with either day OR night shifts as part of standard rotation.

Preferred Qualifications

• Bachelor’s degree in a technical field

• Relevant technical certifications (e.g., CompTIA, Cisco)

• Experience with GPUs

• Experience with liquid cooling

What We Offer

• Stock Options

• 100% paid Medical, Dental, and Vision insurance for Employees

• Company Health Savings Account Contributions

• 100% paid Short Term and Long Term Disability Insurance for Employees

• Life and Voluntary Supplemental Insurance Options

• Other Insurance Options, such as Pet & Legal Insurance

• Various Supplementary Health Benefits, such as discounted Virtual Healthcare Appointments and Serious Illness Support

• Flexible Spending Account

• 401(k)

• Employee Assistance Program

• Flexible PTO

• Paid Holidays

• Parental Leave

• Other In-Office Perks

Equal Employment Opportunity

TensorWave is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of any protected status under applicable law.

Reasonable Accommodations

TensorWave provides reasonable accommodations in accordance with applicable laws. If you require accommodation during the hiring process, please contact [e-mail].

Employment Eligibility

All offers of employment are contingent upon verification of identity and authorization to work in the United States, as required by law.

Background Checks

Where permitted by law, employment may be contingent upon the successful completion of a job-related background check.

Data Privacy Notice

By submitting an application, you acknowledge that TensorWave may collect, use, and retain your personal information for recruiting and employment-related purposes in accordance with applicable data privacy laws.