Data Center Structured Cabling Technician

Switch; Grand Rapids (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Switch is seeking a Network Infrastructure Technician I in Grand Rapids to support the daily operation and reliability of data center network infrastructure. You will perform hands-on installation, testing, and troubleshooting of structured cabling and related hardware, following defined procedures and safety standards to keep environments stable and ready for use.

Responsibilities include installing and maintaining copper, fiber, and coax cabling, building cable supports, handling field

Qualifications

• 12 years of experience in telecom data center operations or IT support.
• Basic understanding of ANSI and TIA/EIA cabling standards.
• Familiarity with data center hardware such as switches, routers, PDUs and related equipment.
• Ability to troubleshoot layer 1 connectivity and basic hardware issues.

Responsibilities

• Install, terminate, label, and maintain copper, fiber and coax cabling including patch panels and cable management.
• Build and modify cable support systems such as ladder rack, tray, J hooks and related hardware.
• Install and replace field replaceable units such as drives, memory, optics and power components.
• Perform basic hardware setup and access using terminal tools.
• Test cabling using standard tools and document results.
• Respond to routine alerts and issues, follow escalation procedures, and document all actions in ticketing systems.

Skills

Data center operations

Troubleshooting

Cable testing

Tools

PuTTY

SSH

Job description

Location: Grand Rapids MI

About SwitchAt Switch we dont just design build and operate data centerswe are enabling the technology of the future Led by Founder & CEO Rob Roy we believe in revolutionary innovation operational excellence and the principle of karma Switch is where talented people come together to EVOLVE the digital world We believe that innovation isnt just about technologyits about the people culture and purpose that make it happen Every Switch team member contributes to a mission greater than themselves to create the worlds most advanced digital infrastructure that powers the progress of humanity

Network Infrastructure Technician I

This role supports the daily operation and reliability of Switch data center network infrastructure You handle hands on installation testing and troubleshooting of structured cabling and related hardware following defined procedures and safety standards Your work helps keep customer and internal network environments stable documented and ready for use

• Install terminate label and maintain copper fiber and coax cabling including patch panels and cable management
• Build and modify cable support systems such as ladder rack tray J hooks and related hardware
• Install and replace field replaceable units such as drives memory optics and power components
• Perform basic hardware setup and access using terminal tools
• Test cabling using standard tools and document results
• Create and maintain design layout records for completed work
• Respond to routine alerts and issues follow escalation procedures when needed and document all actions in ticketing systems
• Escort vendors and support on site customer activities as required

What We’re Looking For

• You follow procedures closely and understand why consistency matters in a mission critical environment
• You communicate clearly and directly with teammates customers and vendors
• You manage your tasks document your work and close the loop without being reminded
• You ask for guidance when needed and elevate issues using sound judgment
• You contribute to a dependable team culture by showing up prepared and accountable

What You’ll Bring

• 12 years of experience in telecom data center operations or IT support
• Working knowledge of CAT 3 CAT 5 and CAT 6 cabling plus single mode and multi mode fiber
• Basic understanding of ANSI and TIAEIA cabling standards
• Ability to troubleshoot layer 1 connectivity and basic hardware issues
• Experience using ticketing systems to track and document work
• Comfort working scheduled shifts in a 247 operating environment
• Preferred CompTIA A Network or Security certification
• Experience with terminal access tools such as PuTTY SSH or similar
• Familiarity with data center hardware such as switches routers PDUs and related equipment

Working Conditions and Requirements

• On site work in secure data center environments
• Ability to safely lift up to 70 pounds and use lifting devices for heavier equipment
• Comfort working on ladders at heights and in confined spaces
• Ability to work in areas with higher or lower temperatures than a typical office
• Willingness to complete required safety training including OSHA 10 and site specific certifications

Why Switch

Culture of Karma We are self motivated by karma ensuring our actions contribute to a positive supportive and forward thinking environment Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development Flexibility & Remote Opportunities Whether in office hybrid or fully remote we offer the technology and support to keep teams connected and productive Career Stability & Growth In this expanding industry we invest in our people providing opportunities & advancement in a stable growing company Generous Benefits Package Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs and more

Join Us & Make a Difference This is more than a jobits a mission If youre ready to be part of a culture that values innovation karma and limitless potential we want to hear from you