Data Center Security Officer – Customer Focus + Growth

Allied Universal; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Operations - Data Center in Phoenix, AZ. You will monitor, patrol, and secure a commercial real estate site while delivering excellent customer service to tenants and visitors.

The role supports a 24/7 schedule with day and night shifts and requires strong communication and teamwork within a fast-paced security team. The position emphasizes safety, incident response, and documentation, with a focus on reliability and integrity.

Qualifications

• At least 2 years of security-related experience.
• Guard card or license preferred.
• Customer service experience preferred.
• Ability to lift more than 20 pounds preferred.
• Comfort using a computer or tablet preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check and drug screen required by employment.
• Licensing requirements may apply depending on state/local laws.

Responsibilities

• Provide customer service to tenants, visitors, contractors, and/or delivery personnel by carrying out site-specific security-related procedures and emergency response activities at a commercial real estate location.
• Conduct regular and random unarmed patrols of building interiors, exterior grounds, parking areas, access points, and perimeter areas to help identify and report unusual activity, hazards, and/or maintenance concerns.
• Monitor access to the property, verify visitor and contractor authorization in accordance with site procedures, and assist with directing individuals to appropriate locations.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; notify appropriate personnel and document actions taken according to site protocols.
• Complete required activity reports, incident reports, and shift logs, and communicate relevant information to Allied Universal leadership and site contacts.

Skills

Security experience

Customer service

Discretion

Education

High school diploma

Tools

Access control systems

Job description

Allied Universal is seeking a Security Officer Operations - Data Center in Phoenix, AZ. You will monitor, patrol, and secure a commercial real estate site while delivering excellent customer service to tenants and visitors.

The role supports a 24/7 schedule with day and night shifts and requires strong communication and teamwork within a fast-paced security team. The position emphasizes safety, incident response, and documentation, with a focus on reliability and integrity.