Data Center Operations Technician - Multiple Day and Night Shifts available

HighPoint Staffing Group, Inc; Mesa (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

HighPoint Staffing Group, Inc. is seeking a Data Center Operations Technician in Mesa, AZ. The role focuses on monitoring data center facilities including electrical, HVAC, and security, and supporting network cable installations and rack/stack tasks.

You will respond to customer calls, troubleshoot issues, and assist with projects to ensure reliable service in a critical environment. Responsibilities include equipment maintenance, troubleshooting, hardware installation, cabling management,

Qualifications

• Minimum of two years in a NOC with complex data center facilities (Electrical, Mechanical, HVAC).
• Certification or formal training in data center operations is required.
• Strong verbal and written communication skills.
• Ability to work with senior leaders in delivering exceptional customer service.
• Ability to meet SLAs through proactive issue detection and reporting tools.
• Ability to follow documented support procedures and issue tracking entries.
• Proficient with Windows operating systems and Microsoft Office.

Responsibilities

• Equipment Maintenance: Perform routine inspections, maintenance tasks, and repairs on data center equipment.
• Troubleshooting: Diagnose and resolve hardware and software issues in a data center.
• Hardware Installation: Assist with installation, rack mounting, and cabling of server/storage/networking equipment.
• Cabling and Connectivity: Organize cabling infrastructure for connectivity and airflow.
• Inventory Management: Maintain accurate inventory records of data center equipment and spare parts.
• Monitoring and Alert Response: Monitor infrastructure and respond promptly to alerts to minimize downtime.
• Documentation: Document maintenance activities and configurations.
• Assistance with Projects: Support upgrades, migrations, and installations as directed.
• Safety and Compliance: Adhere to safety protocols and regulatory requirements.

Skills

NOC experience

Windows OS

Microsoft Office

Communication skills

Problem solving

SLA management

Team collaboration

Education

Data Center Operations Certification

Job description

Data Center Operations Technician

Mesa, United States | Posted on 07/07/2026

Job Description

The Data Center Technician is responsible for monitoring all data center facilities services including physical security, HVAC, electrical plants, and all critical service delivery network infrastructures. The Data Center Technician will also participate in network cable installations and removals, space planning, cabinet/equipment installations rack and stack, smart hands hardware break/fix support, and network cabling diagnostics. The Data Center Technician will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyze and diagnose issues in a critical environment.

Responsibilities

• Equipment Maintenance: Perform routine inspections, maintenance tasks, and repairs on data center equipment to ensure optimal performance and reliability.
• Troubleshooting: Diagnose and resolve hardware and software issues affecting data center operations, utilizing diagnostic tools and technical expertise.
• Hardware Installation: Assist with the installation, rack mounting, and cabling of server, storage, and networking equipment according to industry standards.
• Cabling and Connectivity: Manage and organize cabling infrastructure to maintain connectivity and facilitate efficient airflow within the data center environment.
• Inventory Management: Maintain accurate inventory records of data center equipment and spare parts, ensuring availability and proper documentation.
• Monitoring and Alert Response: Monitor data center infrastructure for alerts and alarms, responding promptly to address issues and minimize downtime.
• Documentation: Thoroughly document all maintenance activities, equipment configurations, and repairs performed within the data center facility.
• Assistance with Projects: Support data center projects, including equipment upgrades, migrations, and installations, as directed by senior staff members.
• Safety and Compliance: Adhere to data center safety protocols and regulatory requirements to ensure a secure and compliant working environment.

Requirements

• Minimum of TWO YEARS working in a Network Operations Center (NOC), with complex data center facilities such as Electrical, Mechanical, and HVAC systems in a Data Center environment.
• Prior military experience is preferred but not required.
• Strong verbal and written communication skills.
• Ability to work with senior company leaders in the delivery of exceptional customer service.
• Ability to maintain Service Level Agreements (SLAs) through the implementation of proactive issue detection and reporting tools.
• Ability to follow accurate and complete support procedures, systems documentation, and issue tracking entries.
• Proficient knowledge of Windows operating systems and Microsoft Office programs.
• Shows good judgment and instincts in decision making opportunities.
• Ability to prioritize in a complex, fast-paced environment.
• Ability to work in a Monday - Friday 8AM - 5PM position with periodic weekend or after-hours urgent issues as required.
• Ability to lift to 50lbs. and work in elevated or tight locations.
• Certification or formal training in data center operations is required.