Data Center Operations Lead — Mainframe & Cloud

Ensono

Chicago (IL)

Remote

USD 70,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Unlimited Paid Days Off

Health plan options

401k with company match

Education Reimbursement

Job summary

Ensono is seeking a Manager, Data Center Operations to lead and mentor data center teams across Mainframe and distributed environments. The role focuses on service delivery, incident management, and continuous improvement within a global team matrix.

Remote-friendly with potential on-site elements, you will prioritize workloads and align with client needs. You will shape technical strategy, hire and develop Operators, and partner with management to drive innovative solutions for customers in a

Qualifications

10+ years of experience in mainframe operations, with at least 5 years in a leadership or management role.
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Proven ability to lead teams in a 24/7, mission-critical environment.
Ability to work overnight/3rd shift as required.
Thrive in a fast-paced environment with customer focus and speed of execution.
Strong leadership with technical background in Mainframe and Distributed batch environments.
Experience leading Mainframe Data Center Operations support teams in a 24/7 environment.

Responsibilities

Lead, mentor, and manage a team of data center operations staff and shift leads.
Ensure delivery excellence across Mainframe and Distributed Data Center Operations.
Oversee SOPs, security, compliance, and incident response.
Drive continuous service improvements and SLA adherence.
Collaborate with US/India teams to maintain synergy and hiring needs.
Set goals, coach talent, and manage retention strategies.