Data Center Operations Lead — Hands-On & On-Call

SpaceXAI; Southaven (MS); On-site; USD 90,000 - 120,000; Full time

Job summary

SpaceXAI Memphis is seeking a Data Center Supervisor to oversee the health and performance of our server and network infrastructure across data centers and global PoPs. You will lead a team of technicians, ensuring reliable operations and continuous improvement in MTTR and MTTD.

This hands-on leadership role emphasizes process optimization, SOP development, safety, and collaboration with engineering and provisioning to streamline hardware intake and repair, while maintaining accurate inventory

Qualifications

• High school diploma or equivalent required.
• 5+ years in server/storage/network hardware.
• 5+ years troubleshooting servers and networking.
• Proven leadership in data center/ops.

Responsibilities

• Lead and mentor a team of data center technicians, fostering a culture of excellence and continuous improvement.
• Oversee the installation, maintenance, and troubleshooting of server and network infrastructure.
• Manage and optimize data center operations, including power supply cabling, fiber/optics labeling, and hardware decommissioning.
• Develop and enforce standard operating procedures (SOPs) and ensure adherence to safety protocols.
• Coordinate with engineering and provisioning teams to ensure seamless hardware intake and repair processes.
• Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting.
• Manage data center operations tickets via Jira, ensuring timely resolution and documentation.
• Collaborate with cross‑functional teams to design and implement network layouts and solutions.
• Lead initiatives to improve operational efficiency and reduce downtime.
• Provide on‑call support and respond to critical events as needed.

Skills

Linux

Leadership

Python

Bash

Scripting

Server hardware

Networking

Data center operations

Education

High school diploma or equivalent

Tools

Jira

Job description

SpaceXAI Memphis is seeking a Data Center Supervisor to oversee the health and performance of our server and network infrastructure across data centers and global PoPs. You will lead a team of technicians, ensuring reliable operations and continuous improvement in MTTR and MTTD.

This hands-on leadership role emphasizes process optimization, SOP development, safety, and collaboration with engineering and provisioning to streamline hardware intake and repair, while maintaining accurate inventory