Data Center Logistics Specialist III

DHL Supply Chain; Beaver Dam (WI); On-site; Confidential; Full time

Job summary

DHL Supply Chain in Wisconsin is seeking a Data Center Logistics Specialist III for first shift, Monday-Friday 7:30am-4pm. The role coordinates daily activities across data center teams, driving performance through tracking and reporting.

The position requires a High School Diploma, English fluency, and preferred data center experience. Pay is $35.10 per hour, with no remote option; candidates will lead on-site operations and safety, implementing SOPs and training staff.

Qualifications

• High School Diploma or equivalent is required.
• Ability to read, write, and speak English.
• Previous data center experience is desirable.

Responsibilities

• Direct daily activities across teams and track performance.
• Assign work based on priority, SLA, and workload balancing.
• Manage workflows for receiving, inventory, rack delivery, and decommissioning.
• Monitor real-time performance and adjust shift tasks.
• Provide shift-level reporting and performance updates.
• Coach and train team productivity and SLA adherence.
• Address bottlenecks and resolve issues in real time.
• Lead onboarding and training of new team members.
• Ensure SOP adherence and safe operations.
• Coordinate with transport, tech ops, and inventory control on dependencies.

Skills

English proficiency

Data center experience

Education

High School Diploma

Job description

Shift: First Shift

Days: Monday - Friday 7:30am - 4pm

Payrate: $35.10/hour

• This is not a remote position*

Role Purpose

Coordinate and direct daily activities across assigned teams (specialists versus clerk). Drive team execution through daily performance tracking and reporting. Coordinate and delegate resources to resolve most issues. Owns process discipline and leads safety culture for data center.

Key Accountabilities

• Be able to complete and train to the role and responsibility of a Data Center Specialist and Data Center Clerk
• Assign work based on priority, SLA, and workload balancing
• Ensure all operational workflows (receiving, inventory, rack delivery, and decommissioning) are executed efficiently
• Monitor real-time performance and adjust work assignments throughout the shift
• Track daily performance using scorecards, dashboards, or trackers
• Coach and train team productivity, accuracy, and SLA adherence
• Identify performance gaps and take corrective action in real time
• Provide shift-level reporting (recaps, escalation summaries, and performance updates)
• Break down daily/shift plans into actionable tasks
• Anticipate bottlenecks and adjust tasks proactively
• Ensure alignment with upstream/downstream teams (transport, tech ops, and inventory control)
• Trouble shoot workflow disruptions, delays, or errors
• Resolve issues within authority and escalate appropriately when needed
• Prevent recurrence through corrective actions and communications
• Provide on-the-floor coaching to improve productivity and accuracy
• Support onboarding and training of new team members
• Reinforce SOP adherence and best practices
• Act as primary point of contact for shift-level execution issues
• Communicate status, risks, and priorities to leadership and partner teams
• Coordinate with tech teams, transport, and inventory control on dependencies
• Ensure clean handoffs between shifts or teams
• Oversee inventory accuracy and discrepancy resolution
• Ensure proper execution of inventory transactions and tracking
• Validate adherence to SOPs and operational standards
• Identify and address safety risks immediately (leading by example in safety behaviors)
• Implement process changes directed by leadership
• Share best practices across shifts or teams
• Conduct shift start/end meetings

Required Education and Experience

• High School Diploma or equivalent, required.
• Ability to read, write, and speak English
• Previous experience in a data center desirable

Data Center Logistics Specialist III

Role Purpose

Coordinate and direct daily activities across assigned teams (specialists versus clerk). Drive team execution through daily performance tracking and reporting. Coordinate and delegate resources to resolve most issues. Owns process discipline and leads safety culture for data center.

Key Accountabilities

• Be able to complete and train to the role and responsibility of a Data Center Specialist and Data Center Clerk
• Assign work based on priority, SLA, and workload balancing
• Ensure all operational workflows (receiving, inventory, rack delivery, and decommissioning) are executed efficiently
• Monitor real-time performance and adjust work assignments throughout the shift
• Track daily performance using scorecards, dashboards, or trackers
• Coach and train team productivity, accuracy, and SLA adherence
• Identify performance gaps and take corrective action in real time
• Provide shift-level reporting (recaps, escalation summaries, and performance updates)
• Break down daily/shift plans into actionable tasks
• Anticipate bottlenecks and adjust tasks proactively
• Ensure alignment with upstream/downstream teams (transport, tech ops, and inventory control)
• Trouble shoot workflow disruptions, delays, or errors
• Resolve issues within authority and elevate appropriately when needed
• Prevent recurrence through corrective actions and communications
• Provide on-the-floor coaching to improve productivity and accuracy
• Support onboarding and training of new team members
• Reinforce SOP adherence and best practices
• Act as primary point of contact for shift-level execution issues
• Communicate status, risks, and priorities to leadership and partner teams
• Coordinate with tech teams, transport, and inventory control on dependencies
• Ensure clean handoffs between shifts or teams
• Oversee inventory accuracy and discrepancy resolution
• Ensure proper execution of inventory transactions and tracking
• Validate adherence to SOPs and operational standards
• Identify and address safety risks immediately (leading by example in safety behaviors)
• Implement process changes directed by leadership
• Share best practices across shifts or teams
• Conduct shift start/end meetings

Required Education and Experience

• High School Diploma or equivalent, required.
• Ability to read, write, and speak English
• Previous experience in a data center desirable

Our Organization is an equal opportunity employer