Data Center IT Engineer

Gesa Credit Union; Spokane (WA); On-site; USD 83,000 - 139,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Ins.

401(k) Match

PTO & Holidays

Job summary

Gesa Credit Union is seeking a Data Center IT Engineer to oversee secure, stable, and optimized data center operations including storage, compute, virtualization, and server OS. The role also provides training to junior staff and helps define data center standards and governance.

You will work with vendors and internal teams to enhance services, ensure compliance with security best practices, and support disaster recovery planning and testing.

Qualifications

• Bachelor's degree in Information Technology or related field, or equivalent experience.
• Minimum of five (5) years of related experience in data center operations.
• AZ-800/801 or AZ104 preferred.
• A+, Network+, Server+, Linux+ certifications preferred.
• VCP-DCV data center virtualization preferred.
• Deep knowledge of datacenter technologies and security practices.
• Experience with Unix/Linux OS.

Responsibilities

• Manage, maintain, troubleshoot, and secure data centers under supervision.
• Assist in troubleshooting complex data center issues across platforms.
• Plan, test, and implement upgrades, patches per vendor requirements and standards.
• Review user accounts, permissions, and access rights to data centers.
• Perform backups and recovery of data center devices.
• Monitor data center resource performance and report to leadership.
• Maintain inventory and documentation of configurations, processes, and infrastructure.
• Coordinate DR/BCP testing at least annually.
• Collaborate with vendors, partners, and internal teams on data center improvements.

Skills

Data Center

IT Infrastructure

Troubleshooting

Vendor coordination

Documentation

Education

Bachelor's degree in Information Technology

Tools

VCP-DCV

Unix/Linux OS

Datacenter virtualization

Job description

Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Get to know us: About - Gesa Credit Union

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Role Summary

The Data Center IT Engineer is mainly an operational role with some strategic responsibilities. This position will be responsible for the secure, stable, and optimized operations of the Credit Union’s Data Center infrastructure, storage, compute, virtualization, server operating systems and supporting technologies. They will ensure that Gesa’s data center is functioning properly and will monitor system health, resolve complex issues, implement upgrades and collaborate with vendors and internal teams to enhance services. This position also provides technical training to junior team members and contributes to the development of data center standards and governance, documentation, and disaster recovery planning.

What You Will Be Doing

• With guidance from the Infrastructure Manager, contribute to efforts around managing, maintaining, troubleshooting, and securing data centers
• Assist in troubleshooting complex data center issues and participates in multi-platform troubleshooting, representing data center
• Ensure upgrades, updates, and patches are planned, tested, and are completed, maintaining compliance with vendor requirements in accordance with our standards, and control procedures
• Review and implement end user accounts, permissions, and access rights to data center
• Perform system backups and recovery of data center devices
• Monitor and test data center resource performance and provide statistics and reports to leadership in automated/on demand fashion
• Maintain inventory of all data center assets
• Maintain documentation as it relates to the system configurations, mapping, processes, services, and infrastructure in our data centers
• Responsible for testing of a comprehensive Disaster Recovery/Business Continuity Plan (DR/BCP) associated with the credit union’s data centers. Coordinate the testing of the DR/BCP plan at a minimum annually
• Represent infrastructure team in projects regarding the data centers.
• Follow change management procedures and communicate to the appropriate parties when implementing changes
• Contribute to efforts to design and deploy new solutions and enhancements to the data center infrastructure and software and plan and document standards for approval
• Interact and collaborate with vendors, partners, and contractors to enhance and secure data center products and services
• Ensure all data center implementations are consistent with IT Security best practices
• Maintain policies, procedures, and associated training plans for data center resource administration
• Train junior members of the infrastructure team in technical skills
• Maintain knowledge of current and evolving technology

About You

• Strong written and oral communication skills
• Strong interpersonal, and basic leadership, and mentoring skills
• Analytical and problem-solving skills
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Keen attention to detail
• Ability to work in a team-oriented and collaborative environment
• Ability to discuss technical issues effectively with other IT professionals as well as non-technical users
• Ability to build/set schedules and adhere to project deadlines

What You Will Need

• Bachelor's degree in Information Technology discipline or experience in a related field or equivalent of specialized courses, training, and/or directly related experience may be substituted. Advanced degree preferred
• Minimum of five (5) years of similar or related functional and technical experience
• AZ-800/801 or AZ104 preferred
• A+, Network +, Server_, Linux+ certifications preferred
• VCTA / VCP‑DCV Data Center Virtualization preferred
• In-depth knowledge of Datacenter technologies and best practices
• Experience with Unix/Linux OS
• Experience with Datacenter Technology security features and best practices
• Requires participation in an after-hours on-call rotation
• Requires ability to respond to alerts, troubleshoot issues, and provide support and vendor escalations within established SLAs

Our Team Member Value Proposition

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

Full Salary Range

Richland, WA: $83,450.81-$139,084.69

Spokane, WA: $83,450.81-$139,084.69

Yakima, WA: $83,450.81-$139,084.69

• While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at [phone] or [e-mail] to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)