Data Center Infrastructure Delivery Manager - Night Shift, DCC Communities

Amazon; New Carlisle (IN); On-site; USD 78,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs and sign-on bonus

Job summary

Amazon in New Carlisle, Indiana is seeking an experienced Data Center Operations Manager to lead cross-functional teams of technicians and engineers in delivering reliable infrastructure. You will oversee capacity planning, data center deployment strategies, and safety compliance across multiple sites.

The role requires strong TCP/IP networking knowledge, leadership experience, and hands-on data center expertise.

Qualifications

• 2+ years of TCP/IP networking, network cabling, fiber, and test equipment experience.
• 2+ years of management or team lead experience.
• 2+ years in a data center technology role.

Responsibilities

• Lead and develop teams of technicians and engineers with technical and leadership direction.
• Deliver capacity to existing data centers and support new data center builds.
• Improve processes and drive operational excellence across data centers.
• Manage relationships with external vendors and contractors.
• Coordinate with internal teams and management groups.
• Ensure adherence to Health & Safety standards in data centers.
• Create and monitor metrics to drive improvements.
• Assist in implementing service methodologies including incident, problem, change, and capacity management.

Skills

TCP/IP networking

Management / team lead

Data center technology experience

Education

Bachelor's degree in an IT-related field

Certifications: CCENT, Network+, CCNA

Job description

Description

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the clouds running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance.
• Delivering capacity to existing Data Centers
• Helping build and bring online new Data Centers
• Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
• Assisting & managing relationships with external vendors & contractors
• Liaising with internal teams & management groups
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements:

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Basic Qualifications

• 2+ years of TCP/IP networking, network cabling, fiber, optic types, and test equipment experience
• 2+ years of management/team lead function experience
• 2+ years of in a data center technology role experience

Preferred Qualifications

• Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles
• Work a flexible schedule including weekends, nights, and holidays
• Knowledge of networking infrastructure topology
• Experience conducting behavioral interviews and hiring
• Certifications in a relevant field (CCENT, Network+, CCNA)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, IN, New Carlisle - 78,400.00 - 137,300.00 USD annually