Data Center Infrastructure Delivery Manager , DCC Communities

Amazon; New Florence (MO); On-site; USD 108,000 - 189,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Infrastructure Delivery Manager to lead a growing team responsible for delivering network equipment and low voltage cabling across AWS data centers.

You will drive operational excellence, manage budgets, mentor staff, and develop deployment strategies that ensure continuous service delivery. The role requires travel between data centers, the ability to work across shifts, and strong leadership in a fast-paced, security-conscious environment.

Qualifications

• 4+ years in a data center tech role or TCP/IP networking and cabling.
• 4+ years in management or team lead roles.
• Experience in vendor management.
• Bachelor's degree or equivalent IT-related field (CS, networking).

Responsibilities

• Lead a growing team of data center technicians and operators.
• Manage inbound capacity from reception to deployment stages.
• Oversee installation network and cabling within data centers.
• Provide strategic direction and document best practices.

Skills

Reporting & analytics

Vendor management

Data center experience

People management

Education

Bachelor's degree or equivalent IT field

Job description

Data Center Infrastructure Delivery Manager, DCC Communities

Job ID: 10543850 | Amazon Data Services, Inc.

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem.

The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for a growing team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction, and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
• Manage inbound capacity from receiving through deployment stages
• Manage the installation network and cabling infrastructure in a data center environment
• Guide, train and educate staff on the best practices related to all service owner issues
• Manage tasks and deliverables across small to large-size projects
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
• Provide weekly report to the data center manager
• Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
• Recruit and train data technicians to ensure appropriate staffing levels
• Host weekly staff meetings
• Drive compliance to Amazon performance management requirements

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

A day in the life

The Infra Delivery Manager

• Manage the daily operations for installing and delivering network equipment and related infrastructures; driving low voltage structured cabling across the Amazon data center platform
• Oversee their development and growth of their team
• Tracking budgets, providing strategic direction and proposing technical solutions
• Solve problems at their root and step back to understand the broader context
• Installing and delivering our network equipment and related infrastructures to improve effectiveness through process innovation

Basic Qualifications

• Experience creating reports, interpreting metrics and driving overall insights or analysis
• Experience in vendor management
• 4+ years of experience in a data center technology role and/or 4+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment
• 4+ years of experience in management/team lead function

Preferred Qualifications

• Experience conducting interviews and making effective hiring decisions
• Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
• Experience contributing to the definition and implementation of automation opportunities within an operations environment
• Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)
• Understanding of networking infrastructure topology
• Certifications in a relevant field (CCENT, Network+, CCNA)
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, MO, New Florence - 107,700.00 - 188,500.00 USD annually