Data Center Infrastructure Delivery Manager (AWS)

Amazon; Hermiston (OR); On-site; USD 78,000 - 137,000; Full time

Job summary

Amazon in Hermiston, Oregon is seeking a Data Center Infrastructure Delivery Manager to lead a multi-disciplinary team responsible for server rack capacity and data-center deployment. You will drive operational excellence, manage vendor relationships, and implement capacity and incident processes across AWS data centers while ensuring safety and high availability.

This role involves travel between facilities and requires a track record of delivering complex infrastructure projects on time and

Qualifications

• 2+ years of management/team lead experience.
• 2+ years in a data center tech role or TCP/IP networking knowledge.
• Experience installing data center equipment and cabling.

Responsibilities

• Lead and develop teams of technicians and engineers.
• Deliver capacity to existing data centers.
• Help build and bring online new data centers.
• Improve processes and procedures across operations.
• Manage relationships with external vendors and contractors.
• Coordinate with internal teams and management.
• Ensure health and safety standards in data centers.
• Create and maintain data center metrics to drive improvements.
• Support incident, problem, change, and capacity management.

Skills

Management

Data center tech

TCP/IP networking

Network cabling

Fiber optics

Test equipment

Education

Bachelor's degree in IT-related field

Tools

CCENT

Network+

CCNA

Job description

Data Center Infrastructure Delivery Manager

Job ID: 10415317 | Amazon Data Services, Inc.

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the clouds running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).

Key job responsibilities

The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business.

You will be responsible for managing a group of technicians who are installing and building server rack capacity for our customers. You must be passionate about Customer Experience, think and act globally and want to contribute to innovations in Data Center Infrastructure.

• - Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance.
• - Delivering capacity to existing Data Centers
• - Helping build and bring online new Data Centers
• - Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
• - Assisting & managing relationships with external vendors & contractors
• - Liaising with internal teams & management groups
• - Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
• - Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
• - Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements:

• - Ability to travel to or commute between data center locations as needed
• - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• - Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

A day in the life

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.

About the team

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• - 2+ years of management/team lead function experience
• - 2+ years of experience in a data center technology role and/or 2 + years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment

Preferred Qualifications

• - Work a flexible work schedule including evenings, overnights, and weekends
• - Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)
• - Experience with installing physical data center equipment such as copper/fiber cabling and racks
• - Understanding of networking infrastructure topology
• - Certifications in a relevant field (CCENT, Network+, CCNA)
• - Behavioral interviewing and hiring experience
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, OR, Hermiston - 78,400.00 - 137,300.00 USD annually

Important FAQs for current Government employees

Before proceeding, please review the following FAQs https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.