Data Center Infrastructure Delivery Manager

Amazon Inc.; Wink (TX); On-site; USD 108,000 - 189,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Infrastructure Delivery Manager in Wink, TX to lead inbound capacity and equipment delivery for AWS data centers. You will manage technicians, coordinate deployment stages, and drive efficiency.

This role oversees network cabling, site infrastructure, vendor management and staff coaching while producing weekly reporting, and maintaining SLAs. A background in data center operations, TCP/IP networking, and leadership is essential to deliver

Qualifications

• 4+ years in a data center tech role or 4+ years in TCP/IP networking, cabling, fiber, and test equipment.
• 4+ years of management or team-lead experience.
• Experience creating reports and interpreting metrics.
• Experience in vendor management.
• Lean/Six Sigma analytical techniques or operational metrics experience preferred.

Responsibilities

• Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
• Manage inbound capacity from receiving through deployment stages.
• Manage the installation network and cabling infrastructure in a data center environment.
• Guide, train and educate staff on best practices related to all service owner issues.
• Manage tasks and deliverables across small to large-size projects.
• Provide weekly report to the data center manager.
• Coordinate team resources to support project and delivery needs, including off-hours and on-call needs.

Skills

Reporting & analytics

Vendor management

Data center networking

Leadership experience

Tools

TCP/IP networking

Automation/Monitoring

Job description

Data Center Infrastructure Delivery Manager

Job ID: 10496965 | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Infrastructure Delivery team is looking for a Manager to join our expanding Infrastructure Operations team. The Infrastructure Delivery Manager manages the implementation and delivery of inbound capacity and equipment.

If you would like to use people skills and technical knowledge and apply them to delivering on-time, defect-free service, we’d like to meet you. Your work will help to create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.

This role will be physically based at our new MDD Pecos, TX site.

Key job responsibilities

• Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
• Manage inbound capacity from receiving through deployment stages
• Manage the installation network and cabling infrastructure in a data center environment
• Guide, train and educate staff on the best practices related to all service owner issues
• Manage tasks and deliverables across small to large-size projects
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
• Provide weekly report to the data center manager
• Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
• Recruit and train data technicians to ensure appropriate staffing levels
• Host weekly staff meetings
• Drive compliance to Amazon performance management requirements

A day in the life

• Manage the daily operations for installing and delivering network equipment and related infrastructures; driving low voltage structured cabling across the Amazon data center platform
• Oversee their development and growth of their team
• Tracking budgets, providing strategic direction and proposing technical solutions
• Solve problems at their root and step back to understand the broader context
• Installing and delivering our network equipment and related infrastructures to improve effectiveness through process innovation

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Experience creating reports, interpreting metrics and driving overall insights or analysis
• Experience in vendor management
• 4+ years of experience in a data center technology role and/or 4+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment
• 4+ years of experience in management/team lead function

Preferred Qualifications

• 6+ years of data center design, construction, operations, or facility maintenance experience
• Experience with network hardware: copper and optical fiber cabling, switches, routers
• Experience in automation or monitoring frameworks, deployment or development
• Experience with Lean or Six Sigma analytical techniques
• Experience developing operational metrics

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TX, Wink - 107,700.00 - 188,500.00 USD annually