Data Center Facility Technician - ORD

Edc; Aurora (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Edc is seeking a Facilities Technician to support operations, safety, and maintenance of critical infrastructure in a data center. You will perform preventive and corrective maintenance on electrical, mechanical, HVAC, and fire/life safety systems, document work in CMMS, and participate in safety trainings.

Strong troubleshooting, incident response, and collaboration with IT and operations teams are essential.

Qualifications

• High school diploma or GED is required; technical or military training preferred.
• Experience in data centers, IT support, facilities, or similar technical environments is preferred.
• Ability to lift up to 50 lbs and work in a physically demanding environment.

Responsibilities

• Follow safety, security, and compliance requirements including JHAs and local regulations.
• Operate, monitor, and maintain electrical, mechanical, HVAC, and fire/life safety systems.
• Document work in CMMS and ensure tasks meet standards.

Skills

Safety procedures

Teamwork

Customer service

Communication

Education

High school diploma or GED

Tools

CMMS

BMS

Windows OS

Job description

Responsibilities

Operations & Safety

• Follow all safety, security, and compliance requirements including JHAs, and local regulations.
• Identify unsafe conditions, elevate immediately, and take appropriate corrective actions.
• Participate in meetings, shift turnovers, and required training to maintain compliance and readiness.

Facility & Systems Maintenance

• Operate, monitor, and maintain critical infrastructure including electrical, mechanical, HVAC, and fire/life safety systems.
• Perform scheduled and corrective maintenance on electrical and mechanical equipment, following defined methods of procedure (MOPs), standard operating procedures (SOPs), and emergency operating procedures (EOPs).
• Document work performed in the CMMS and ensure all tasks meet company and regulatory standards.

Troubleshooting & Incident Response

• Respond quickly to abnormal equipment conditions and stabilize systems using established procedures.
• Troubleshoot issues with facility and IT equipment, documenting findings and escalating when needed.
• Support incident reporting, root cause analysis, and continuous improvement efforts.

Customer & Vendor Support

• Ensure all vendor and contractor activities are performed safely, within scope, and in compliance with facility standards.
• Provide on-site support for customers, vendors, and contractors by offering technical assistance, troubleshooting, and facility access as needed.
• Partner with internal operations teams to ensure smooth execution of projects and customer requirements.

Monitoring & Reporting

• Conduct regular facility rounds to check alarms, equipment conditions, and overall site readiness.
• Monitor systems via Building Management System (BMS) and other monitoring tools, responding to alerts appropriately.
• Submit turnover notes, maintenance reports, and daily shift logs to ensure operational transparency.

Inventory & Logistics

• Receive and ship equipment while keeping inventory and spare parts records accurate.
• Track asset changes including moves, adds, and replacements in facility systems.
• Ensure spare parts and tools are available to support scheduled and emergency maintenance.

Team Collaboration:

• Work closely with the data center operations team and management to ensure smooth operation and minimal downtime.
• Assist in training and mentoring junior technicians to ensure best practices are followed.
• Collaborate with other departments (e.g., IT, Facilities, Operations) to ensure cross-functional communication and system integration.

Physical Job Requirements

You must be able to:

• Work invarious indoor and outdoorlocations with exposure to extreme weather conditions.
• Work in locations where you may not have immediate access to medical care.
• Move your arms, legsand spine throughfullrange of motion topermitwork to be safely performed from ground/floor level to full overhead level. This involves squatting, kneeling, bending,twistingand reaching.
• Exhibitgood grip strength, finger dexterity, hand-eyecoordinationand normal balance.
• See near and far and have normal depth perception, normal hearing, and be able to communicate clearly.
• Tolerate high stress situations during mechanical failure or emergency operations.
• Be aware of potential exposures to combustion exhaust,glycol,diesel fumes, carbon monoxide, and heavy metals.

Be capable of each of the following physical activities:

• lift at least 30lbs from floor to knuckle level
• lift at least 30 lbs from floor to waist level
• lift at least 20 lbs from floor to shoulder level
• carry at least 30 lbs with two hands for a minimum distance of 50 feet
• carry at least 20 lbs with one hand for a minimum distance of 50 feet
• upward pull with a peak force of 50-lbs with two hands
• push or pull horizontally with a peak force of 70+ lbs with two hands
• stand /walk regularly with good balance
• kneel, stoop, squat and twist on an occasional basis
• climb1 flight of stairs, 20 steps per flight x 1 repetitions

Minimum Qualifications

• High school diploma or GED required; technical school or military training preferred. A technical certification in mechanical or electrical systems (e.g., HVAC, Electrical Engineering, or similar) is preferred.
• 1–3 years of experience in data centers, IT support, facilities, or other technical environments.
• Understanding of electrical, mechanical, and/or HVAC systems.
• Ability to lift up to 50 lbs., climb ladders, and work in tight spaces.
• Ability to work in a physically demanding environment, including standing, bending, and kneeling for extended periods of time.
• Flexibility to work shifts, weekends, holidays, and participate in on-call rotations.

Preferred Qualifications

• Experience with Data Center Infrastructure:Prior experience working in a data center environment or similar critical infrastructure setting.
• Experience with troubleshooting hardware, cabling, or building systems is a plus.
• Technical Proficiency:Ability to read and interpret technical diagrams, schematics, and service manuals for mechanical and electrical systems.
• Knowledge of Control Systems:Experience working with automated monitoring systems or BMS (Building Management Systems) is a plus.
• Problem-Solving Ability:Strong troubleshooting skills to resolve complex mechanical or electrical issues quickly under pressure.

Skills

• Familiarity with Microsoft Office, SharePoint, and CMMS tools for work order and asset tracking
• Basic knowledge of Windows operating systems is helpful.
• Excellent teamwork, customer service, and communication skills.
• Familiarity with safety standards and protocols (OSHA, NFPA).