Data Center Facility Manager, DCEO

Socket.dev; Hilliard (OH); On-site; USD 117,000 - 171,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon AWS Infrastructure Services seeks a Data Center Facility Manager to oversee critical physical infrastructure across regional data centers, ensuring reliability, safety, and cost‑effective operations.

You will manage 24x7 engineering technicians, coordinate with third‑party vendors, handle on‑call incidents, and drive improvement projects while adhering to SLAs and budgets. This on‑site role is based in Ohio, Hilliard.

Qualifications

• 2+ years in a managerial/supervisory role with 5+ direct reports
• 3+ years in industrial electrical or mechanical systems
• 3+ years of administrative experience including Microsoft Office

Responsibilities

• Oversee the data center's critical physical infrastructure without impacting customers
• Manage teams of 24x7 engineering technicians
• Lead improvement projects from concept to completion
• Coordinate with third-party vendors to meet SLAs
• Manage operations budget and expenditures
• Serve as on-call Data Center Facility Manager for regional centers

Skills

People management

Vendor coordination

MS Office proficiency

Education

Bachelor's degree in Electrical/Mechanical Engineering or related

Tools

Microsoft Office

Job description

Join our dynamic team and become a critical technical leader who ensures the heartbeat of our global infrastructure remains strong and resilient. In this pivotal role, you'll be the guardian of our data center operations, driving reliability and performance while optimizing operational efficiency across complex technical environments.

Data Center Facility Manager role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand‑by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)

Key job responsibilities

• Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
• Manage teams of 24x7 engineering technicians in all facets of their career
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
• Coordinates daily with a multitude of third-party vendors ensuring adherence to contracted SLAs
• Effectively and efficiently manage the operations budget and expenditures
• Routinely operate as the after-hour on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s)

Basic Qualifications

• 2+ years of in a managerial/supervisory role with 5 or more direct reports experience
• 3+ years of in industrial electrical or mechanical systems experience
• 3+ years of administrative experience including Microsoft Office products experience

Preferred Qualifications

• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Engineering Technology, or 5+ years of working in a data center or other mission critical environment with an emphasis on building and equipment operation experience
• Experience communicating technical details verbally and in writing
• Experience conducting interviews and making effective hiring decisions
• Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OH, Hilliard - 117,300.00 - 171,300.00 USD annually