Data Center Facilities Technician

Salute; Goodyear (AZ); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

8 company-paid holidays

Comprehensive Benefits Package

Employee Assistance Program

401(K) with employer match

Gym discounts

Job summary

A leading technology solutions provider is seeking a Data Center Facilities Technician in Goodyear, AZ. This entry-level role involves monitoring and maintaining critical data center infrastructure, troubleshooting equipment issues, and ensuring service compliance. With a focus on safety and collaboration, candidates should possess a high school diploma and relevant experience. Benefits include a comprehensive package and time off. Join us to enhance your career in the data center industry.

Qualifications

• Minimum 1 year of electrical or mechanical experience.
• Strong commitment to safety in all tasks.
• Ability to manage multiple projects concurrently and meet deadlines.

Responsibilities

• Monitor and maintain data center infrastructure equipment.
• Troubleshoot and resolve equipment issues.
• Ensure compliance with SLA for operational services.

Skills

Basic knowledge of site facility infrastructure

Good observation skills

Problem-solving ability

Good English communication skills

Education

High school diploma or GED

Job description

Join to apply for the Data Center Facilities Technician role at Salute.

Pay: $24.00/hr - $26.00/hr (Based on qualifications)

Location: On-site position in Goodyear, AZ.

Benefits

• Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, andPTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30 days of employment.
• Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA, mental health resources,and gym discounts—because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

Responsibilities

• Basic knowledge of site facility infrastructure regarding power, thermal management and associated systems.
• Working knowledge of facility equipment including, but not limited to, pumps, compressors, CRACs, UPS, generators, switch gear, BMS, life-safety systems, security systems and more.
• Work with senior colleagues, team members, vendors, and other stakeholders to test and install data center infrastructure equipment and services.
• Work closely with senior staff to ensure that operational services functionality meets or exceeds customer expectations for performance, reliability, escalation, and communication, as per SLA.
• Work closely with vendors to resolve service-affecting incidents and/or outages.
• Troubleshoot infrastructure and equipment problems, placing service calls when problems remain unresolved.
• Provide data center white space support to managed services, including, but not limited to: routers and switches and other customer or self-owned digital infrastructure.
• Perform trouble isolation and resolution as needed.
• Perform maintenance as needed/directed.
• Perform day-to-day operations, functional maintenance on infrastructure equipment to ensure the reliability and resilience of the data center environment, as per checklists and procedures.
• Perform consolidated event management for all monitored equipment at the data center site.
• Provide monitoring and overall support, ensuring successful operation of all site facility and other mission‑critical equipment infrastructure (Generators, UPS, Thermal Management, Electrical infrastructure, etc.).
• Experience from stacking and racking of servers to battery/power and structured cabling.
• Generate end user performance reports as needed.
• Troubleshoots and resolves client‑side problems, when so required.
• Produce reports with metrics on service requests, problem management, backup and statistics, number of events for internal and external stakeholders.
• Monitor capacity utilization.
• Manages/Monitors physical access to data centers.
• Successfully execute Emergency Operating Procedures (EOPs), when so required at site.
• Trains new staff on all processes and procedures that relate to all the above.

Qualifications

• High school diploma or general education degree (GED)
• Minimum 1 year of electrical or mechanical experience
• Basic knowledge of site facility infrastructure regarding power, thermal management, and associated systems.
• This is an intermediate‑level facility‑focused position for a person with an aptitude to learn and grow in the field of technical operations and maintenance support of electrical and HVAC systems.
• Good observation skills and problem‑solving ability.
• Place SAFETY at the top of anything and everything that they do – without fail.
• Focus on the tasks and activities given to them and remain consistently focused on SAFETY.
• Ability to work on multiple concurrent projects while meeting deadlines and ensuring uptime.
• A penchant for leading projects and can work autonomously under the customer’s direction, written or verbal, on servers/routers/switches.
• Perform their professional duties as a member of a team, as a leader, peer and a follower, depending on the situation, and work competently and calmly under pressure.
• Handle circumstances that are outside their comfort zone in a clear and methodical manner without impacting services and safety.
• Follow instructions as provided in SOPs, MOPs and EOPs (“xOPs”).
• Speak up and contribute constructively and professionally when matters do not look correct and when there is any possibility of site impact, especially regarding safety.
• Evaluate their own deliverables and performance, and those of others, in the relentless pursuit of continuous operational improvement.
• Willingness to enhance existing skill set.
• Good analytical and problem‑solving skills. Must be able to logically analyze, isolate and resolve site and customer‑facing service issues. Proficient in monitoring and troubleshooting.
• Good English communication skills, both verbal and written.

Physical Requirements

• Ability to lift and carry heavy equipment, up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment.
• Ability to stand for long periods of time in various work environments.
• Ability to bend, stoop, kneel, and reach for equipment related tasks.
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly.
• Ability to move quickly and efficiently within various work environments to troubleshoot issues or respond to emergencies.
• Good hand‑eye coordination and dexterity for working with small components and connectors.
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses.
• Ability to differentiate between color‑coded warning signs, labels, and cables.
• Ability to work in environments with a wide variety temperature inside a facility.
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow.
• Capability to work in environments with elevated noise levels while wearing hearing protection.
• Possession of a valid driver’s license for work‑related travel, as required.

If you are a motivated and results‑driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at [e-mail] for more information.

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Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing
• IT Services and IT Consulting