Data Center Facilities Operations Technician IV – General (IC4/OPX)

Oracle; New Mexico; On-site; USD 87,000 - 178,100; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Savings Plan with company match

Flexible vacation and paid sick leave

Job summary

Oracle is seeking a Facilities Operations Technician IV to maintain and support mission-critical facility systems within its hyperscale data centers. This crucial role requires expertise in troubleshooting, system reliability, and operational improvements, ensuring the highest safety and performance standards.

The ideal candidate will have extensive experience in industrial facility systems, strong technical skills, and the ability to work effectively in a fast-paced environment. Oracle offers a competitive salary range of $87,000 - $178,100 per year along with a comprehensive benefits package.

Qualifications

• Experience with mission‑critical facility systems.
• Working knowledge of electrical, mechanical, cooling systems.
• Journeyman Electrician license or equivalent is preferred.

Responsibilities

• Support and maintain critical facility systems across various domains.
• Perform troubleshooting and incident investigations.
• Partner with site operations to enhance maintainability.

Skills

Troubleshooting and diagnostic capability

Ability to interpret technical drawings

Solid ownership and accountability

Good operational judgment

Education

Technical certification or trade experience

Tools

CMMS

HVAC certification

Job description

Job Description

As a Facilities Operations Technician IV– General, you will support and independently contribute to the reliability, safety, and lifecycle performance of mission‑critical facility systems within hyperscale data centers. In this role, you will apply developing technical depth to maintain system reliability, perform troubleshooting, and support upgrades and operational improvements that protect uptime.

Eligibility and Location Requirements

This position requires U.S. citizenship and is located onsite in Santa Teresa, New Mexico. Relocation assistance may be available in accordance with Oracle's relocation policies.

Key Responsibilities

• Support and maintain critical facility systems across electrical, mechanical, cooling, controls, and supporting infrastructure.
• Perform troubleshooting activities, incident investigations, and root cause analysis for equipment or system issues.
• Support maintenance planning, upgrades, retrofits, and expansions, including participation in commissioning activities and operational acceptance processes.
• Partner with site operations teams to improve maintainability, safe execution of work, and documentation quality, including procedures, one-lines, drawings, logs, settings, and test plans.
• Coordinate with internal teams and external stakeholders, such as vendors and service providers, and apply working knowledge of applicable safety, operational, and technical standards.
• Review technical documentation and support consistent execution of maintenance and operational tasks across sites.

Ideal Candidate Profile

• Experience with mission‑critical, industrial, utility, manufacturing, healthcare, or large commercial facility systems.
• Ability to interpret technical drawings, schematics, P&IDs, one-lines, and equipment documentation.
• Working knowledge of electrical, mechanical, cooling, or controls systems in high‑availability environments.
• Technical certification, trade experience, apprenticeship completion, or equivalent practical experience preferred.
• Strong troubleshooting and diagnostic capability.
• Solid ownership and accountability in day‑to‑day operations.
• Good operational judgment in time‑sensitive situations.
• Clear communication of technical issues, findings, and risks.

Preferred Skills / Certifications

• Experience with one or more critical infrastructure domains such as switchgear, UPS, generators, chilled water systems, CRAH/CRAC units, pumps, controls systems, BMS, EPMS, or DCIM tools.
• Familiarity with commissioning support, vendor coordination, alarm response, maintenance planning, and acceptance testing.
• Experience with CMMS, digital maintenance records, trend analysis, and operating procedures.
• Journeyman Electrician license, HVAC certification, mechanical trade credential, or equivalent technical qualification where applicable.
• OSHA 30 preferred.
• NFPA 70E training preferred.
• EPA Section 608 Certification preferred where refrigerant‑handling responsibilities apply.
• OEM or manufacturer training on critical power, HVAC, controls, or building systems preferred.
• Schneider Electric, Eaton, Vertiv, Siemens, ABB, Johnson Controls, Trane, Honeywell, or similar equipment training is a plus.

Physical Demands / Work Environment

This is a mission‑critical role supporting 24/7 operations where 100% uptime is essential; as such, regular attendance and flexibility for shift‑based schedules are required. To perform these duties, you must be able to frequently walk, bend, kneel, crouch, push/pull objects, and climb stairs. You will be required to lift or move up to 39 pounds independently and participate in group lifts for loads 40 pounds or greater. Additionally, you must be capable of maintaining balance while working from a ladder or elevated platforms. These tasks are performed in an industrial environment and must be executed safely, with or without reasonable accommodation, to maintain the continuous health of the facility infrastructure.

Qualifications

Disclaimer: Certain U.S. based or U.S. customer or client‑facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and Benefit Information

US: Hiring Range in USD from: $87,000 - $178,100 per year. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre‑tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non‑overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

EEO Statement

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.