Data Center Facilities Manager (Client-Facing)

Vantage Data Centers Management Company LLC; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life and AD&D

Short and Long-Term Disability

401k with company match

Paid time off

Job summary

Vantage Data Centers is seeking a Facility Manager to lead customer-facing operations for assigned data center campuses, ensuring operational readiness, campus appearance, and high-quality service delivery in a mission-critical environment.

Reporting to the Senior Director of Operations, you will guide Facility Technicians, manage maintenance and warranty activities, and collaborate with cross-functional teams to uphold safety, reliability, and client satisfaction.

Qualifications

• Minimum 5 years in facilities/mission-critical operations.
• Minimum 2 years in leadership of facilities personnel or teams.
• Data center or mission-critical facility experience preferred.
• Experience in customer-facing roles supporting large enterprise environments.
• Strong understanding of building systems and vendor management.

Responsibilities

• Serve as primary operational point of contact for assigned customers.
• Lead customer-facing facility management activities and coordinate requests.
• Oversee maintenance, repair, and lifecycle activities for campus areas.
• Coordinate warranty and quality-related repair activities with stakeholders.
• Lead a team of Facility Technicians and coordinate vendor services.
• Develop team capabilities through coaching and performance management.
• Manage contracts, service agreements, and on-site providers.
• Monitor performance metrics and ensure SLAs are met.
• Support budget development and cost control.

Skills

Leadership

Customer-facing

Vendor management

Cross-functional coordination

Education

Bachelor's degree or related field

CFM / FMP / RPA / CPM / PMP certifications

Tools

CMMS

Work order systems

Job description

Vantage Data Centers is seeking a Facility Manager to lead customer-facing operations for assigned data center campuses, ensuring operational readiness, campus appearance, and high-quality service delivery in a mission-critical environment.

Reporting to the Senior Director of Operations, you will guide Facility Technicians, manage maintenance and warranty activities, and collaborate with cross-functional teams to uphold safety, reliability, and client satisfaction.