Data Center Engineering Operations Technician, DCC Communities, Amazon Web Services (AWS)

Amazon Inc.; Ashburn (VA); On-site; USD 52,000 - 91,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Data Center Engineering Operations Technician to join the DCC Communities team in Ashburn, VA. You will perform hands‑on maintenance and monitoring of critical data center infrastructure, including electrical and mechanical systems, ensuring 24/7 reliability and adherence to SLAs across multiple sites.

The role involves on‑site support, collaboration with vendors, and rotating shifts up to 12 hours, with some locations including on‑call rotations.

Qualifications

• 2+ years of Microsoft Office products and applications experience.
• 2+ years of electrical or mechanical experience.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Responsibilities

• Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment.
• Monitor Building Management Systems (BMS) and EPMS.
• Troubleshoot facility and rack‑level events within SLAs.
• Perform rack installs and decommissioning within SLAs.
• PM, troubleshooting, root cause analysis, and repair of equipment.
• Technical writing to support change management.
• Manage daily work requests and drive projects from conception to completion.
• Provide on-site support to contractors, sub-contractors and vendors, ensuring compliance with practices and local laws.
• Shift schedules up to 12 hours and potential on-call rotations.

Skills

Electrical experience

Mechanical experience

MS Office

Education

Bachelor's degree in Electrical or Mechanical Engineering or related field

Job description

Data Center Engineering Operations Technician, DCC Communities, Amazon Web Services

Job ID: 10552144 | Amazon Data Services, Inc. - A19

Key job responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Role may support more than one location/site.

A day in the life

This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 2+ years of Microsoft Office products and applications experience
• 2+ years of electrical or mechanical experience
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Basic Qualifications

• 2+ years of relevant work experience
• Experience in relevant work
• Can bend or twist the body into unusual positions while working
• Can use hands to manipulate small wires and objects
• Can walk on job sites in uneven terrain
• Can work at heights and from ladders

Preferred Qualifications

• 4+ years of data center engineering experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Experience in data center engineering
• Can perform physical tasks all day without becoming overly tired

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Salary

• USA, NV, SPARKS - 37.64 - 65.91 USD hourly
• USA, OH, Jeffersonville - 37.64 - 65.91 USD hourly
• USA, OR, Boardman - 37.64 - 65.91 USD hourly
• USA, TX, Wink - 37.64 - 65.91 USD hourly
• USA, VA, Ashburn - 37.64 - 65.91 USD hourly
• USA, VA, Chantilly - 37.64 - 65.91 USD hourly
• USA, VA, MANASSAS - 37.64 - 65.91 USD hourly

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.