Data Center Engineering Operations Technician

Amazon Web Services (AWS)

Chantilly (VA)

On-site

USD 50,971 - 89,544

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Amazon Data Services, Inc. is seeking an on-site Engineering Operations Technician to support critical data center infrastructure.

You’ll conduct daily rounds, monitor BMS/EPMS systems, and troubleshoot, repair, and maintain electrical and mechanical equipment including standby generators, switchgear, UPS, PDUs, and cooling systems. You’ll work with contractors and vendors, participate in PM and root cause analysis, and contribute to change management documentation while rotating shifts across

Qualifications

2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems.
Ability to bend, twist, climb, and work at heights on job sites.
Physically capable to lift 39 pounds and participate in group lifts.
Willingness to work shifts longer than eight hours and overtime when needed.

Responsibilities

Daily rounds to monitor electrical, mechanical, and fire/life safety equipment for reliability and availability.
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
Troubleshoot facility and rack-level events within internal SLA.
Perform rack installs and decommissioning within SLA.
PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
Support change management with technical documentation.

Skills

Electrical systems

Mechanical systems

HVAC

Fire suppression systems

Troubleshooting

Safety procedures

Job description

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!

Key Responsibilities

Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
Perform rack installs and rack decommissioning within internal SLA
Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
Technical writing to support change management program
Monitor daily work requests and manage to resolution, and execute projects from conception to completion
On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
Role may support more than one location/site

Work Schedule

Option 1: Weekend Rotation

Days Worked: Sunday - Tuesday, plus every other Saturday
Weekly Pattern: Alternates between 3-day and 4-day work weeks
Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift)

Option 2: Weekday Rotation

Days Worked: Wednesday - Friday, plus every other Saturday
Weekly Pattern: Alternates between 3-day and 4-day work weeks
Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift)

Both schedules follow a rotating pattern where you'll work 3 days one week and 4 days the following week.

Overtime & Pay

Overtime: Time and a half after 40 hours per week
Night Shift Differential: 13% additional pay (6:00pm - 6:00am shifts)
Maximum Hours: 60 hours per week in total (up to 20 hours of overtime)

Physical Requirements

Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations
Regularly lift and/or move up to 39 pounds independently
Participate in group lifts for 40+ pounds
Maintain balance and perform construction tasks while on a ladder
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
Work in an environment requiring provided ear protection

A day in the life

This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

About The Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

Basic Qualifications

Work shifts longer than eight hours in duration
2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems
Can bend or twist the body into unusual positions while working, use hands to manipulate small wires and objects, walk on job sites in uneven terrain, and work at heights and from ladders

Preferred Qualifications

Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
Experience in data center engineering

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Salary

Base salary range for this position is listed below.