Data Center Engineer

TrustNet Technologies; Suwanee (GA); On-site; USD 55,000 - 82,000; Full time

Job summary

TrustNet Technologies in Suwanee, Georgia seeks a Data Center Smart Hands Engineer to install and maintain cabling, rack and stack IT gear, and provide onsite support to maximize uptime.

You will follow procedures, document work, and coordinate with teams to ensure clean, labeled cable trays and efficient power and connectivity. 1–3 years experience and familiarity with structured cabling and data center standards are preferred.

Qualifications

• 1–3 years hands-on data center or IT infra experience.
• Solid knowledge of Cat5e/6 and fiber optics.
• Familiarity with industry standards (TIA/EIA, ANSI) and data center best practices.
• Strong attention to detail and ability to follow technical procedures precisely.
• Relevant certifications (e.g., BICSI, CNet, CompTIA Server+) are a plus.

Responsibilities

• Install, route, and secure copper and fiber optic cables following best practices and safety guidelines.
• Rack, stack, and cable servers, network switches, and other data center equipment.
• Ensure organized and labeled cabling for ease of maintenance and scalability.
• Maintain detailed documentation of cable routes, device configurations, and infrastructure changes.
• Perform physical audits and assist in troubleshooting hardware connectivity or power issues.

Skills

Structured Cabling

IT Infrastructure

Documentation

Procedures

Testing Tools

Teamwork

Tools

Cable Testers

Toner

Job description

We are looking for a highly motivated and detail-oriented Data Center Smart Hands Engineer to support our operations in Suwanee, Georgia. This hands-on role involves installing and maintaining cabling infrastructure, racking and stacking IT equipment, and providing onsite technical support to ensure optimal uptime and efficiency within the data center. The ideal candidate is proactive, technically skilled, and experienced in structured cabling and physical infrastructure support, with the ability to follow procedures and document work accurately.

Key Responsibilities:

Structured Cabling & Equipment Installation

• Install, route, and secure copper and fiber optic cables following best practices and safety guidelines.
• Rack, stack, and cable servers, network switches, and other data center equipment.
• Ensure organized and labeled cabling for ease of maintenance and scalability.

Network Connectivity & Patching

• Run trunk cables and connect network devices as required.
• Patch fiber and copper jumpers based on diagrams, specifications, and customer requirements. Perform regular checks to ensure cable integrity and connectivity performance.

Documentation & Asset Tracking

• Maintain detailed documentation of cable routes, device configurations, and infrastructure changes.
• Update data center diagrams, port maps, and inventory logs to reflect all modifications.

Operational Support

• Perform physical audits and assist in troubleshooting hardware connectivity or power issues. Support maintenance windows and hardware upgrades by executing prescribed procedures. Respond to service tickets in a timely manner and elevate complex issues appropriately.

Qualifications

• 1–3 years of hands-on experience in a data center or IT infrastructure support role.
• Solid knowledge of structured cabling systems (Cat5e/6, fiber optics).
• Familiarity with industry standards (TIA/EIA, ANSI) and data center best practices.
• Strong attention to detail and ability to follow technical procedures precisely.
• Proficient in using basic testing tools (toners, cable testers) and cable management tools. Effective communication and teamwork skills. Relevant certifications (e.g., BICSI, CNet, CompTIA Server+, or similar) are a plus.

Physical Requirements

• Ability to lift and carry equipment up to 50 lbs.
• Comfortable working in confined spaces and physically demanding environments (bending, stooping, climbing ladders, etc.).
• Ability to stand for extended periods and perform repetitive tasks as required.