Data Center Dock Supervisor (Monday-Thursday: 6:00am - 230pm)

DSV Road GmbH; Bridgeport (CT); On-site; USD 60,000 - 70,000; Full time

Job summary

DSV is seeking a Data Center Dock Supervisor in Bridgeport, USA, to lead daily warehouse operations, labor scheduling, and space utilization. You will supervise inbound/outbound activities, drive safety and efficiency, and coordinate with clients and management to meet KPIs.

The role requires 3+ years in logistics or distribution, 1 year in supervision, and forklift/MHE competency. A strong candidate will excel in planning, leadership, and cross-functional collaboration.

Qualifications

• High school diploma or GED.
• 3 years of experience in logistics, distribution, or relevant environment.
• 1 year experience in a supervisory role.
• Prior MHE certification or knowledge of basic MHE operation (preferred).
• Satisfactory completion of a forklift training program.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Experience with RF scanners and WMS functions.
• English reading, writing, oral communication; business communication skills.
• Basic to intermediate mathematical skills for verifying quantities, counting inventory, or other duties.
• Strong attention to detail, accuracy, and timely completion of job tasks.
• Good organizational, personnel, and communication skills.
• Good leadership, supervision, and planning skills.
• Ability to work flexible schedules, including nights and weekends, as required.
• Participate in established cross-training metrics activities with opportunity to improve knowledge in multiple areas or departments and assist as a backup when needed.
• Ability to adapt to change and thrive in a fast-paced, stimulating work environment.
• Work overtime as dictated by business, whether mandatory or voluntary.
• Ability to work in unregulated temperatures within the warehouse during warmer and colder months that vary from mild to moderate.

Responsibilities

• Supervise inbound, outbound, and warehousing activities daily.
• Schedule labor and manage space utilization to meet KPIs.
• Ensure safety, SOP adherence, and cost objectives.
• Communicate with clients and senior management on issues.
• Plan daily work and assign duties to staff.
• Train and develop warehouse personnel.
• Monitor performance and implement improvements.
• Assist with HR actions and performance reviews.

Skills

Labor management

Staff supervision

Planning

MHE certification

RF scanners

WMS functions

Microsoft Office

English proficiency

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Job area: Managerial

Location: USA - Bridgeport, 48809 Al-227

Division: Solutions

Job Posting Title: Data Center Dock Supervisor (Monday-Thursday: 6:00am - 2:30pm)

Time Type: Full Time

Position Summary

The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products in a manner consistent with company service and cost objectives.

Essential Duties and Responsibilities

• Conduct staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Effectively keep senior management and client representatives informed of critical issues that affect the operations.
• Ensure the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies and guidelines.
• Manage operations to meet prescribed productivity and service goals.
• Comply with terms outlined in the site’s operating agreement with the client.
• Implement and report on ongoing cost savings measures; provide ideas and suggestions for more efficient operations.
• Meet all client specified KPIs and comply with Quality System requirements.
• Apply sound communication and motivational techniques; create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members.
• Provide direction and support to Human Resources; assist in creating programs for hiring, training, and professional development.
• Participate in performance evaluation system for recommending promotions, wage increases, and other HR activities.
• Have overall training and evaluation responsibilities of warehouse staff.
• Plan the daily work schedule by reviewing existing work orders, arrival notices, and customer instructions; assess priorities based on time sensitivity and available resources; assign duties to appropriate staff.
• Review pending jobs or trends, plan for reorganization of warehouse space, and necessary changes in levels of supplies, equipment, or staffing needs.
• Train new staff or delegate training responsibility to experienced team members; assess progress of trainees and add additional duties as appropriate.
• Keep informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary.
• Assign supervisory duties to experienced team members acting as leads for lower-level staff; keep abreast of progress or problems.
• Keep Manager advised of progress or problems requiring attention on a daily basis; hold regular meetings with warehouse staff to assess overall status; discuss ideas for improvement; keep staff informed of new developments.
• Assist in the physical operations as needed.
• Deliver results by leveraging the skills of the right people at the right time.
• Maintain high degree of motivation in team members to focus on providing highest levels of customer satisfaction.
• Provide ongoing growth and development opportunities for team members.
• Provide input and conduct annual performance reviews for team members.
• Support adherence to Standard Operating Procedures (SOPs); train team members with adherence to SOPs (corporate and client).

Skills and Abilities

• High school diploma or GED.
• 3 years of experience working in a logistics, distribution, or relevant environment.
• 1 year experience in a supervisory role.
• Prior MHE certification or knowledge of basic MHE operation (preferred).
• Satisfactory completion of a forklift training program.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Experience with RF scanners and WMS functions.
• English reading, writing, oral communication; business communication skills.
• Basic to intermediate mathematical skills for verifying quantities, counting inventory, or other duties associated with handling, storing, and distributing client products.
• Strong attention to detail, accuracy, and timely completion of job tasks.
• Good organizational, personnel, and communication skills.
• Good leadership, supervision, and planning skills.
• Ability to work flexible schedules, including nights and weekends, as required.
• Participate in established cross‑training metrics activities with opportunity to improve knowledge in multiple areas or departments and assist as a backup when needed.
• Ability to adapt to change and thrive in a fast‑paced, stimulating work environment.
• Work overtime as dictated by business, whether mandatory or voluntary.
• Ability to work in unregulated temperatures within the warehouse during warmer and colder months that vary from mild to moderate.

Core Competencies

• Leader of Others
• Independent Contributor
• Problem Solving

Physical Demands

• Occasional bending.
• Frequent walking and standing.
• Constantly sitting.
• Ability to lift, carry, and push/pull 11–20 pounds.
• Reach above shoulder, squat, or kneel.

Work Environment

Noise level is usually low to moderate. The employee is rarely exposed to fumes or airborne particles, toxic or caustic chemicals.

Compensation and Benefits

Base pay $60,000–$70,000 per year, determined by job‑related factors. Eligible for a performance‑based bonus program. Comprehensive benefits include medical, prescription, dental, vision, and life insurance; health‑spending accounts; short‑ and long‑term disability coverage; wellness resources; a 401(k) plan with up to 5% company match; paid time off, holidays, and floating holidays.

Equal Employment Opportunity Statement

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.