Data Center Critical Facilities Lead

Equinix; Secaucus (NJ); On-site; USD 88,000 - 132,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid Time Off (PTO)

Job summary

Equinix is seeking a highly skilled specialist in Secaucus, NJ to manage critical facility systems and resolve complex issues. You will perform maintenance, support operations, and lead vendor coordination, ensuring effective infrastructure management.

The ideal candidate will have 6+ years of relevant experience, strong technical expertise, and a commitment to safety and efficiency.

Competitive salary and benefits are provided to create a supportive workplace environment.

Qualifications

• High school diploma or equivalent is required.
• Typically requires 6+ years of progressively responsible experience.
• Technical certification or military training is a plus.

Responsibilities

• Perform preventative and corrective maintenance on critical facility systems.
• Lead and coordinate critical infrastructure operations.
• Respond to all on-site incidents, including major failures.

Skills

Complex issue resolution

Critical facility systems knowledge

Independent action

Preventive maintenance

Collaboration

Education

High school diploma or equivalent

6+ years experience in critical facilities or data center operations

Associate's degree or technical certification (preferred)

Tools

Building Management Systems (BMS)

Electrical systems knowledge

Mechanical systems expertise

Job description

Job Summary

Highly skilled specialist working on assignments requiring considerable judgment, initiative, and independent action. Focus on complex tasks that require a deep understanding of standard operating procedures, critical facilities systems, and operational risk. Applies advanced technical knowledge to assess unusual circumstances, resolve sophisticated issues, and recommend solutions with site‑level impact.

Work is performed independently and is reviewed at critical points. Contributes to the development, enhancement, and application of procedures and techniques to support safe, resilient, and efficient operations. Serves as a technical resource and escalation point, supporting the overall team through expertise, guidance, and problem resolution.

Responsibilities

Facility / Infrastructure Maintenance

• Performs highly skilled preventative and corrective maintenance on‑site to critical facility systems
• Performs highly skilled maintenance repairs, corrective maintenance, and complex installations
• Resolves advanced incidents and develops new procedures and techniques to support the overall team
• Monitors the Building Monitoring System (BMS) and resolves alarms for complex assignments requiring independent action and a high degree of initiative. Makes recommendations for new procedures to management team
• Leads and coordinates critical infrastructure operations
• Implements energy efficiency measures and identifies areas of opportunity
• Inspects operation and maintenance of plumbing, fire suppression, and life‑safety systems
• Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures
• Develops project scope with management for life‑cycle maintenance/end of life infrastructure projects and critical replacements

Vendor Support

• Facilitates selection of vendors for outsourced maintenance activities
• Directs vendors on highly skilled tasks to ensure that maintenance activities are carried out per standards and requirements
• Creates scripts for maintenance and submits
• Tracks and implements the work approval process for critical service providers (including briefing at the start of work, control of work during the day/shift, final review of the work carried out)
• Inspects implementation changes/updates to technical files for plants and equipment (in cooperation with vendor and the supervisor) ensuring builds are up to date

Site Administration & Incident Support

• Completion of complex site logs and data gathering for issuance of permits, such as Maintenance Operation Protocols (MOPs) and scripts
• Identifies and escalates process discrepancies to higher management
• Identifies Single Points of Failure (SPOFs) and makes recommendations for new procedures
• Acts as a support team lead for operating processes and procedures; supports the team on adherence
• Supports the on‑site staff during critical incidents
• Responds to all on‑site incidents, including major failures, significant problems and delays
• Assists with RCA (Root Cause Analysis)
• Assists management with maintaining technical documents

Work Orders & Additional Projects

• Completes highly skilled work requests and circuit installations
• Coordinates more advanced troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime
• Makes moderate changes to mechanical, electrical and specialized systems, as directed
• Performs capacity management reviews
• Leads infrastructure project activities

Collaboration

• Collaborates with others to resolve highly difficult facility incidents; identifies and understands underlying issues
• Acts as a support team lead when identifying component level faults and provides recommendations for new procedures
• Utilizes resources outside of the department, as necessary
• Plans inventory needs to maintain optimal stock levels of critical parts and equipment
• May act as an escalation point for processes relating to maintaining inventory
• Advises other team members on repairs and preventative maintenance
• Acts as a support team lead on implementing highly skilled, complex projects

Qualifications

• High school diploma or equivalent required
• Typically requires 6+ years of progressively responsible experience in critical facilities, data center operations, industrial facilities, or a comparable technical environment
• Associate's degree, technical certification, or military technical training is a plus

Technical Expertise

• Advanced knowledge of critical facility systems, including Electrical distribution systems (UPS, generators, switchgear, breakers), Mechanical systems (chillers, CRAC/CRAH units, HVAC, cooling towers), Plumbing, fire suppression, and life‑safety systems
• Proven ability to perform highly skilled preventive, corrective, and emergency maintenance with minimal supervision
• Strong experience monitoring and responding to alarms via Building Management / Monitoring Systems (BMS)
• Demonstrated capability to identify Single Points of Failure (SPOFs) and recommend mitigation strategies

Pay Range

United States - NY5 New York City : 88,000 - 132,000 USD / Annual

Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program

An Employee Assistance program is available to all employees.

US Benefits

• Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
• Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
• Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

EEO Statement

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an affirmative action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Additional Information

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.